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Home » GenoPro Help and Technical Support » Installing GenoPro - Registration key » My new computer


My new computer

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Author For registration key
752454
Posted Friday, December 24, 2010 - Post #27180
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GenoPro version: 2.5.3.2
Last Login: Monday, April 18, 2011
Posts: 3, Visits: 22
I have a new computer and i need register my key GenoPro, but the message is more o less "the key is used ...".

Help me, thank you,

Miguel.
717253
Posted Saturday, December 25, 2010 - Post #27183
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GenoPro version: 3.0.0.2
Last Login: Friday, December 16, 2016
Posts: 1, Visits: 1
I have been using Genpro for a number of years.  However, I have now changed computers and find that I can no longer use the programme.  Attempts to contact you and obtain a key have proved usuccessful only asking me to purchase the programme.  Consequently, I shall not be paying for something for which I have already paid and shall no longer use the programme; I shall, rather, purchase a similar progrmme elsewhere.

Bruce M. Herd.
appleshaw
Posted Sunday, December 26, 2010 - Post #27184
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 10 hours ago
Posts: 1,584, Visits: 31,805
Bruce
If you are a paid customer there is no need to pay again. You need to log-in to this forum with your email and password, when you will appear as a Customer, not a forum member. Then you can go to

http://collaboration.genopro.com/Account.aspx
and find the Registration key to activate the program. It will work on all versions released so far up to 2.5.
Hope you paid to GenoPro as some people paid elsewhere to obtain a Cd, which does not give access to all facilities such as online back-up and web hosting of reports.
Happy New Year
GenoProSupport
Posted Thursday, December 30, 2010 - Post #27225
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886, Visits: 22,775
Download GenoPro 2011.  The Registration dialog has an option to recover your registration key.


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