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Deleting the published tree

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Author	I tried to delete a report at http://familytrees.genopro.com, but the old one still is there.
genome	Posted Sunday, August 22, 2010 - Post #26385
Legendary Master Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: 2 days ago @ 10:27 PM Posts: 3,429, Visits: 26,550	708693 (8/22/2010) I am trying to delete a published tree but it doesn't come up on my profile. Help? With the new forum, just to confuse you, you now have to go to http://collaboration.genopro.com/Account.aspx to manage your reports published on familytrees. 'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn" Edited: Sunday, August 22, 2010 by Ron
MarttiAru	Posted Saturday, January 21, 2012 - Post #29703
Forum Newbie Customers GenoPro version: 2.0.1.6 Last Login: Tuesday, November 5, 2013 Posts: 3, Visits: 48	GenoProSupport (26-Jul-2010) MarttiAru (7/26/2010) Problem is that it does not appear under my account (I remember that I deleted it some times ago). You are right, your publication is still listed at http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/ while being not visible under your account. I have fixed the problem and we are investigating why this problem occurred. Some special characters such as the space ( ) or dash (-) are encoded differently in a URL. As a result, your publication may have been stored in our database as http://familytrees.genopro.com/Sugupuu/Minu%2DInimesed/ instead of http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/. Hi, Grand Master, Could you please remove my tree from web compleately. Thank you in advance, Martti
MarttiAru	Posted Thursday, May 3, 2012 - Post #30108
Forum Newbie Customers GenoPro version: 2.0.1.6 Last Login: Tuesday, November 5, 2013 Posts: 3, Visits: 48	MarttiAru (21-Jan-2012) GenoProSupport (26-Jul-2010) MarttiAru (7/26/2010) Problem is that it does not appear under my account (I remember that I deleted it some times ago). You are right, your publication is still listed at http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/ while being not visible under your account. I have fixed the problem and we are investigating why this problem occurred. Some special characters such as the space ( ) or dash (-) are encoded differently in a URL. As a result, your publication may have been stored in our database as http://familytrees.genopro.com/Sugupuu/Minu%2DInimesed/ instead of http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/. Hi, Grand Master, Could you please remove my tree from web compleately. Thank you in advance, Martti It is still up. Could smb take it down? Thanks!
jcmorin	Posted Friday, May 4, 2012 - Post #30109
Forum Master Gamma Moderators Administrators FamilyTrees.GenoPro.com Customers GenoPro version: 3.1.0.1 Last Login: Monday, May 12, 2025 Posts: 952, Visits: 10,077	The publication http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/ has been removed. The delay is from the Google, Bing and other search engine not removing the HTML pages from their index cache. Edited: Friday, May 4, 2012 by GenoProSupport
GenoProSupport	Posted Friday, May 4, 2012 - Post #30110
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Monday, June 2, 2025 Posts: 4,886, Visits: 22,796	The publication http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/ has been removed
MarttiAru	Posted Wednesday, May 9, 2012 - Post #30119
Forum Newbie Customers GenoPro version: 2.0.1.6 Last Login: Tuesday, November 5, 2013 Posts: 3, Visits: 48	GenoProSupport (04-May-2012) The publication http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/ has been removed Thank You!
895492	Posted Monday, May 14, 2012 - Post #30133
Forum Newbie Gamma GenoPro version: 2.5.4.1 Last Login: Wednesday, May 8, 2024 Posts: 2, Visits: 38	Legendary Master Hello! I try to delete my report, but i can't!!! http://familytrees.genopro.com/895492/Kalinin/toc_individuals.htm Can you help me?
appleshaw	Posted Monday, May 14, 2012 - Post #30134
Grand Master Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: Yesterday @ 10:39 PM Posts: 1,585, Visits: 32,001	Try http://support.genopro.com/ControlPanel.aspx and then click the GenoPro tab Or go stright here with http://collaboration.genopro.com/Account.aspx Scroll down to Online Publications where you can delete a report. It might still exist on the web until search engines update their cache
895492	Posted Monday, May 14, 2012 - Post #30135
Forum Newbie Gamma GenoPro version: 2.5.4.1 Last Login: Wednesday, May 8, 2024 Posts: 2, Visits: 38	Great!!! Thanks a lot!!!!
Castilloc	Posted Thursday, August 16, 2012 - Post #30527
Forum Newbie Customers GenoPro version: 2.5.4.1 Last Login: Tuesday, September 18, 2012 Posts: 1, Visits: 12	Hello same problem, time ago I remember I published a family tree.. now Im the activity of update information but under my account I couldnt see anything. Whould you check that for me? Carlos Alberto Castillo N. "May the force be with us... Always"