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Can't remove phone number

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Author When I try to delete the phone number, it will sometimes (not always) come back when I re-open the individual.
Posted Sunday, February 20, 2011 - Post #27822
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GenoPro version: 2.5.3.4

Last Login: Monday, February 12, 2024
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In the contact information for an individual, I had provided a phone number.  Later (after having closed/saved the individual), I added a new contact record.  I did not provide a phone number, but the phone number of the previous record was added anyway.  This apparently happened to several of my records (I did not notice at the time).

The phone number does not appear until I close and re-open the properties for that individual.

When I try to delete the phone number, it will sometimes (not always) come back when I re-open the individual.  For example, I was able to remove the phone number successfully from 3 of the 4 records that had it erroneously.

I believe (but have not yet confirmed) that I have seen this with email addresses, as well.


Edited: Monday, December 24, 2012 by GenoProSupport



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