GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum


Home » GenoPro Help and Technical Support » Installing GenoPro - Registration key » hard drive lost


hard drive lost

Click to view RSS...
Author
appleshaw
Posted Sunday, February 2, 2014 - Post #33108
Grand Master

Grand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand Master

Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 6:22 PM
Posts: 1,589, Visits: 32,072
If you have a Report online there should be a link on the home page which will download your original .gno file as FamilyTree.gno. It will could be in the folder that has your Report, but that could have been lost
1003302
Posted Sunday, February 2, 2014 - Post #33104
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 2.5.4.1
Last Login: Monday, July 3, 2017
Posts: 1, Visits: 18
I am in a similar situation and any suggestions are appreciated.  I lost the program software and registration code.   I now have those back.  However the only data i have from what i previously input is in a file marked "Genopro Reports".  And i can also find my genealogy tree published on the Genopro website.

is there a way to pull my data  back into the genopro program so i can use / update it - from one of these sources?

thx!

adam
Martyn
Posted Friday, November 1, 2013 - Post #32678
Forum Expert

Forum ExpertForum ExpertForum ExpertForum ExpertForum ExpertForum ExpertForum ExpertForum ExpertForum Expert

Customers
GenoPro version: 3.0.0.6
Last Login: 2 days ago @ 9:57 AM
Posts: 97, Visits: 6,587
Hello Susan,

You can download Genopro from the link      http://www.genopro.com/archives/   (free of charge)
and then install the program to your new hard drive.

You will then need to enter your registration key
If you can't remember your registration key, then you can follow "Appleshaw's" guide to retrieve from Genopo   (copied below)


Posted Saturday, September 14, 2013 - Post #32423
There is no annual charge for GenoPro, so your licence has not expired. 
Go to http://collaboration.genopro.com/Account.aspx
Click on the Manage link on 

Registration Key

and copy/paste the key
1328077
Posted Thursday, October 31, 2013 - Post #32676
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 2.5.4.1
Last Login: Friday, September 19, 2014
Posts: 1, Visits: 1
Hello: I purchased GenePro a couple years ago and use it frequently. My hard drive crashed and I was unable to retrieve the software. I downloaded my version. Is there a way to download it again? Thank you in advance for your assistance!

Susan Merkel, MSW, LS


Similar Topics

Click to view RSS...
Expand / Collapse
No results found!

Reading This Topic

Expand / Collapse
Active: 3 - 1 guest, 1 member, 0 anonymous.
Refresh
Online: 790156


Powered By InstantForum.NET 2010-3-x © 2025
Execution: 0.016. 3 queries. Compression Enabled.