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Error 12157

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anas_hafez
Posted Monday, February 12, 2018 - Post #38547
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Gamma
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GenoPro version: 3.1.0.1
Last Login: Thursday, June 29, 2023
Posts: 4, Visits: 20
Hello,

I'm running GenoPro on Ubuntu and when i select
Help>Check for Updates
i get the following error:

Error 12157 - <Unknown Error>
    http://api.genopro.com/ws.asmx

Ubuntu Version:16.04 LTS
GenoPro Version:3.0.1.1

Any idea how to fix this problem ?

Edited: 1 minute ago by anasehab
GenoProSupport
Posted Monday, February 19, 2018 - Post #38556
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: 2 days ago @ 7:52 AM
Posts: 4,886, Visits: 22,780
According to https://www.experts-exchange.com/questions/20832854/WinInet-error-12157-and-Client-certificate.html the error 12157 (ERROR_INTERNET_SECURITY_CHANNEL_ERROR) is because:

"The application experienced an internal error loading the SSL libraries."

During the past decade I have seen this error about 3 times from different users, however I have no clue how to fix this.  To our best knowledge our certificates are valid.

If you try https://api.genopro.com/ws.asmx you will see the certificate is valid.

Edited: Monday, February 26, 2018 by GenoProSupport
anas_hafez
Posted Saturday, February 24, 2018 - Post #38562
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Gamma
Customers
GenoPro version: 3.1.0.1
Last Login: Thursday, June 29, 2023
Posts: 4, Visits: 20
Understood, thank you for the feedback anyway, if i find the work around i will post it here if possible.


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