GenoPro Support Forum

This occurs because GenoPro are using IIS 6.0 servers that are not standards compliant (well who would have guessed that!). The SVG files are compressed using Gzip and should be served with an HTTP Header 'Content-Encoding: gzip' as well as the 'Content-Type: image/xml+svg' . IIS does the latter but not the former, consequently, Firefox, being standards compliant doesn't know it is encoded and tries to interpret it as unzipped svg, hence the error. This problem is documented in the SVG Wiki here. the .svgz files were deliberately placed in their own folder to allow an IIS fix to be applied, i.e. a custom header to add the 'Content-Encoding: gzip' but perhaps this can not be applied dynamically by GenoPro. The proper solution is of course to run Apache Web Server instead of IIS but that's another story!

Update: Another solution might have been for GenoPro to use an ISAPI filter to its server to add the missing header. But I have also noticed that the GenoPro servers automatically apply HTTP compression to other content such as html & svg and add the correct headers so another solution is to copy the uncompressed svg files from genomaps to genomapsz and let the server compress before serving. The precompressed files may still be needed on other servers that do not automatically apply HTTP compression.

Can someone confirm the SVGs are working fine under Firefox?

Edited: Saturday, February 11, 2006 by GenoProSupport

If you want a complete erase of a report, go in the Control Panel and delete the report you wish.  Deleting a report will not affect the files in the other report(s).  If you delete the [root] report, this will only delete the root report, leaving the other report(s) intact.

Edited: Sunday, February 12, 2006 by GenoProSupport

You do not need to delete anything.  GenoPro will automatically take care of the update for you.  GenoPro uses a sophisticated caching mechanism to detect if a page has been modified before uploading it to a server, so if you publish twice the same report, very few pages will be uploaded.