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Forum Members
Last Login: Wednesday, January 24, 2007
Posts: 1,
Visits: 2
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I don't seem to actually be able to get a registration key. I tried to keep it with alternative email adress, but it dosn't working. If it' possibile please sent me to these adresses: wittingerz freemail hu, or/and wittinger rubicom hu. I'm working with Mozilla Thunderbird 1.5.0.8. That's can make probleme?
I would appreciate your help. Thank you.
Edited: Friday, May 16, 2008 by
GenoProSupport
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Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
Posts: 952,
Visits: 10,075
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According to the server log, you never requested any registration key from your emails.Has GenoPro confirmed sending you a registration key by email? Check out: http://www.genopro.com/registration/
Edited: Wednesday, January 24, 2007 by
GenoProSupport
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Forum Members
GenoPro version: 2.0.1.3
Last Login: Sunday, February 17, 2008
Posts: 2,
Visits: 6
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I sent a request for this information previously and never recieved a reply. Please let me know what the $39.00 bought when I order my original GenoPro? Why do I need to buy another key? I have not completed my class project and apparently my key registration runs out on the 17th of February. Please respond to me on my personal email also-- rhouse3 suddenlink net. I am not even sure how to check any response you would send me on this site. Thank you for your help!!! Have a great day, Mike House
Edited: Friday, May 16, 2008 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 2 days ago @ 11:01 PM
Posts: 4,887,
Visits: 22,764
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Dear Mike, According to our logs, the email rhouse3 suddenlink net is not found in our database. You do not have to purchase GenoPro again, however we need to have your email address to update your account. In the meantime, feel free to use the following academic registration key: 6RU-GFK-AZC-ZZN-TMP
Edited: Friday, May 16, 2008 by
GenoProSupport
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Forum Members
GenoPro version: 2.0.1.3
Last Login: Sunday, February 17, 2008
Posts: 2,
Visits: 6
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Dear GenoPro Staff,I gave you my personal email address, you probably have my school address on file. That is mhouse liberty edu Please email me at this address, thank you. Also Thank You for Answering my question. I am one of those "forever" procrastinators, so I am working on my assignment at the last minute: : Thank You Again for Your Help, Mike
Edited: Friday, May 16, 2008 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 2 days ago @ 11:01 PM
Posts: 4,887,
Visits: 22,764
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We don't have any registration key for the email mhouse liberty edu. Perhaps you have another email?
Edited: Friday, May 16, 2008 by
GenoProSupport
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Forum Members
GenoPro version: 1.99c
Last Login: Friday, May 16, 2008
Posts: 5,
Visits: 6
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I purchased genopro on 4/9/07. Since then, I have had to re-install it on another computer. I used the login and forgot registration link, but am getting a registration code via email that says expired 759 days ago (15 Apr 2006). This must be an old registration code I used when I was trying genopro out prior to 2007. How can I get my registration code from my purchase (since the automated link is not working)? I have a file open that I have been working on that I am keeping open and now I am afraid it will not save since my genopro is not activated yet. Thanks for any help! --KP stargazer86 hotmail com
Edited: Friday, May 16, 2008 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: 2 days ago @ 11:01 PM
Posts: 4,887,
Visits: 22,764
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142811 (5/14/2008)
How can I get my registration code from my purchase (since the automated link is not working)?Just use your the email address you purchased GenoPro and the server will re-send your purchased key by email. The email stargazer86 hotmail com has only a temporary key.
Edited: Friday, May 16, 2008 by
GenoProSupport
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Forum Members
GenoPro version: 1.99c
Last Login: Friday, May 16, 2008
Posts: 5,
Visits: 6
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That's very odd that I only have a temporary key!! I purchased the full program (I would be happy to send you the receipt of my purchase for whole program to prove it if needed). I am needing to get the key for the full program (not just the temporary old old one).Thanks!
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Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
Posts: 952,
Visits: 10,075
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The sales receipt include the registration key (in bold).According to our log we have no sale to your hotmail address. However if you purchased the product using another email address that would explain why I can't see the sale itself. Can you tell me your invoice number maybe? A sales receipt is an email like this: Dear Your Name,
Thank you for purchasing GenoPro,
This email is your confirmation receipt and contains your product registration key that is required to activate GenoPro.
Please keep this email on file for your records.
Invoice Date: 1 Jan 2099
Invoice Number: 12345678
Product: GenoPro
Registration Key: YOUR-KEY-IN-BOLD-99999
Edited: Friday, May 16, 2008 by
JcMorin
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