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Error generating report

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Posted Wednesday, May 16, 2007 - Post #17747
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GenoPro version: 2.5.4.1

Last Login: Saturday, January 19, 2013
Posts: 21, Visits: 77
Hello,

I am using a new skin for my report but when I try to generate something I got this:

Generating report to 'C:\Users\Roberto\Documents\GenoPro Reports\Famiglia\'
Cloning document Famiglia_prova...
Opening configuration file Config.xml for skin '\Italiano\* (Report narrato in Italiano)'...
Validating picture cache...
Loading dictionary.xml...
[0.00] Processing template 'init.htm'...
Error in Config.xml at line 144: Unable to open template file 'init.htm'

Where am I wrong?

Any suggestion will be really appreciate

Roberto



Edited: Wednesday, May 16, 2007 by GenoProSupport
Posted Wednesday, May 16, 2007 - Post #17749
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GenoPro version: 3.1.0.1

Last Login: Thursday, January 16, 2025
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First, we do not support errors in custom skins.  There are just too many possibilities for errors and we need to focus on the development of new features.  Spending time to fix the error of someone while thousand of users are waiting for new features is not fair.  If the report generator has a bug, we will gladly fix it, however if the built-in skin English Narrative Report is producing reports without errors, we consider our job done.

We will translate the report skins in the future.  You are welcome to go ahead translating your report... but you have to be prepared fix the errors yourself.

From the error message, I would guess the file Init.htm is missing in your customized skin.

Edited: Wednesday, May 16, 2007 by GenoProSupport

Posted Wednesday, May 16, 2007 - Post #17752
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GenoPro version: 2.5.4.1

Last Login: Saturday, January 19, 2013
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I understand that you cannot help each single user.

Thanks for the answer anyway

Roberto



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