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Customers
GenoPro version: 3.1.0.1
Last Login: Wednesday, February 21, 2024
Posts: 27,
Visits: 106
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I had this problem earlier in the year, and I cannot seem to recall the workaround. Here is what I do: I publish my report to family trees at Genopro.com. I then open the FTP client. I then delete the files that were uploaded (but keep the original directory open). The reason I do this is that I create the Genopro web report to my local drive, but it is within a much larger web site. I then upload all of the files to the genopro site using the FTP client. It tends to work the 1st time, but when I go to update my site (by generating the web report to my local drive and then copying the new files using the FT)P client), the updates do not take.Even after I delete everything and try to start from scratch, I cannot seem to get rid of the old web page despite my not seeing anything when I open the FTP client. As you may note by going to the url: http://familytrees.genopro.com/tonyerin/Favata.htm, there is indeed something out there...I just can't see it using the Genopro FTP client. The embedded links even work! I refresh my browser to see if the page is stored in the cache (I even clear out the cache manually), but it is still there. The reason I go through all of this is that while I like the publish to web feature, I like to provide a little more background information as well as an instructional page area of my web site in order to help some of the more computer illiterate folks in my family. Any help would be greatly appreciated.
Edited: Friday, October 26, 2007 by
GenoProSupport
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 2:09 PM
Posts: 4,887,
Visits: 22,761
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Can you try deleting the file GenoProCache.xml? The FTP Client does not update the cache and GenoPro may "think" the files are up-to-date while in fact they have been updated by the FTP Client.
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Customers
GenoPro version: 3.1.0.1
Last Login: Wednesday, February 21, 2024
Posts: 27,
Visits: 106
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Thank you. Everything was deleted, but the file is still there
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 2:09 PM
Posts: 4,887,
Visits: 22,761
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Customers
GenoPro version: 3.1.0.1
Last Login: Wednesday, February 21, 2024
Posts: 27,
Visits: 106
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I think I resolved my problem. What I did was generate the Family Tree report to GenoPro's servers. Then I uploaded the other material for my web site to my own Internet Service Provider's server with a link to the GenoPro report. This works just as well, and it keeps me well under the miniscule space limits given to me by my Internet Service Provider. As such, there is no need for you to do anything. Thanks again for a great product!
Regards,
Tony Favata
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