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Photos after 'restore from Genopro'

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Posted Sunday, October 19, 2008 - Post #22888
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GenoPro version: 2.5.4.0

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Still unable to download picture files. Just reminding you Smile




Poolzone  a mere cog in a revolution
Posted Sunday, October 12, 2008 - Post #22826
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Thanks Jean-Claude BUT

The FTP client now loads and shows directories.

On first occasion, double clicked on picture and dragged to desktop, but could not locate picture on desktop (copy to desktop dialog shown)

Repeat, get an arrow with + sign suggesting the drag and drop is working, but no file pasted on desktop (no dialog shown)

Several more attempts and one in five had a copy to desktop dialog.

Tried with Genomap.htm and it worked. Tried with Genomap.svg and it failed.





Poolzone  a mere cog in a revolution
Posted Sunday, October 12, 2008 - Post #22824
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I apologize.  The error was caused by an internal test code which I forgot to remove.  Just re-download the file.

Edited: Sunday, October 12, 2008 by GenoProSupport
Posted Friday, October 10, 2008 - Post #22813
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Unable to resolve accwiz.exe issue.

Any ideas?




Poolzone  a mere cog in a revolution
Posted Thursday, October 9, 2008 - Post #22806
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I get the following error, and if I continue the directories are not shown.

Using Vista


Poolzone  a mere cog in a revolution

geno1.PNG (197 views, 11.95 KB)

Edited: Thursday, October 9, 2008 by poolzone
Posted Thursday, October 9, 2008 - Post #22805
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I have updated the FTP Client to version 1.1.  This version allows you do download a file from your online publication to your local machine.  You can use drag/drop and copy/paste to transfer the files.

Let me know if that work for you poolzone.

http://www.genopro.com/help/ftp-client/


Edited: Thursday, October 9, 2008 by GenoProSupport
Posted Saturday, October 4, 2008 - Post #22781
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I will check out the error in the FTP client, and I will be back to you monday or tuesday.
Posted Friday, October 3, 2008 - Post #22780
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Thank you, I can not say enough about the excellent service you provide.

Sorry I jumped to incorrect conclusions about the reason for the error, it was entirely my fault. I forgot that I had not restored my newly scanned photos.

The pictures are in a folder at http://familytrees.genopro.com/poolzone/history/pictures. They are approximately 150 pictures all that start with the word "image".

When I try to drag one from the FTP client to the desktop I get the following error. I have no cut and paste option when using FTP client.





Poolzone  a mere cog in a revolution

Capture.PNG (246 views, 131.05 KB)
Posted Friday, October 3, 2008 - Post #22778
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Out FTP Client can exchange files with your account at http://familytrees.genopro.com.  If you have many pictures, just tell me the exact URL and I will compress all the pictures into one big .zip file you can download at your convenience.
Posted Friday, October 3, 2008 - Post #22777
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Some time ago I needed to restore my file from Genopro backup.

I assume it was at this time that a section of photos have different names and as such are no longer linked. On the English Narrative Report on Familtrees.Genopro they are correctly linked, however the Genopro file points to ...image (30a) .jpg which is not an actual photo name. It might be a reference used when a picture is 'picked' ??

Is there some way to download the pictures folder? I have tried FTP, but it just crashes.

Else, how do I relink these pics?

EDIT: This is a problem I have created myself. When I lost my hard drive, I restored my picture folder from an old backup. The missing pictures are from a set scanned after that backup. My question now is: How can I download the pictures stored at Familytrees.Genopro that are missing from my local drive?





Poolzone  a mere cog in a revolution

Edited: Friday, October 3, 2008 by poolzone


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