GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum


Home » GenoPro » Suggestions, Wish List and Feature Requests » Incorrect information on family tree.....


Incorrect information on family tree.....

Click to view RSS...
Author
525862
Posted Monday, December 15, 2008 - Post #23254
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Forum Members

Last Login: Wednesday, December 17, 2008
Posts: 2, Visits: 4
Contacted the owner to advise that he had incorrect information on his Family Tree (referring to me)....He posted that I was married to DCP.  When in reality I am married to RD.  RD and I are not happy about this error and it is causing undue stress.

The owner's wife has advised that the owner of this particluar family tree has passed away.  I need my name removed.  The wife will not assist/update this family tree.. Help....What can I do to have my name removed from this family Tree??

525862
Posted Wednesday, December 17, 2008 - Post #23261
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Forum Members

Last Login: Wednesday, December 17, 2008
Posts: 2, Visits: 4
CONTACTED SUPPORT.... They have acknolwledged my issue, but, have not assisted.  Can anybody HELP me please!!    THIS IS NOT FAIR.....
appleshaw
Posted Thursday, December 18, 2008 - Post #23265
Grand Master

Grand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand Master

Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 9:53 AM
Posts: 1,589, Visits: 32,100
Dee
The problem you describe is important but is not straightforward. As you raise the problem on this forum, presumably someone has used GenoPro to produce this report. You mention that the author ie 'owner' of this report has died, which makes it difficult to sort out. You do not say if the report has been published on the GenoPro familytrees web site or on another site. If on another web site then you will have to address that separately

GenoPro reports have the facility to exclude information about living people and it is normal courtesy to use this feature unless you have permission from the people in the report. This has obviously not happened in this case.

You also do not say whether the information in the report is just plain wrong or describes a previous situation. If the situation described in the report was correct at an earlier time then this is an example of a family history study displaying embarrassing information. This has been raised on this forum before and the answer is to exclude information about living people.

As the author of the report can not make any alterations it would have to be through the controllers of this site. The simplest solution is to remove the Report but no internet operator likes to do this as it is the beginning of censorship. Also once you start policing sites the process can create all sorts of problems, in addition to taking time - which is a cost to the operator.

I hope this does not make it sound as though nothing can or should be done. I suggest you send a direct message to GenoPro Support and put 'GenoPro Report Problem' as the message header. Mention any relations you have had with DCP (which might explain how this all started). It is possible that the report can be republished with living people removed from it, as the basic data is normally on the web site as a file familytrees.gno
GenoProSupport
Posted Sunday, December 28, 2008 - Post #23298
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
Dee,

I removed all the instances of your name from the report.  It will take a few weeks for Google to fully remove everything from its index.



Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse
Active: 2 - 1 guest, 1 member, 0 anonymous.
Refresh
Online: jurela


Powered By InstantForum.NET 2010-3-x © 2025
Execution: 0.031. 5 queries. Compression Enabled.