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Author Still Supported?
Posted Monday, January 5, 2009 - Post #23335
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GenoPro version: 2.0.1.6

Last Login: Tuesday, January 20, 2009
Posts: 3, Visits: 21
I am new to GenoPro2007 and I like the trial version and decided to buy. But the Buy page continually gives an error. Wanted to know if this product and company is still up and going? Sorry for the newby question but their site has issues along with the forum......
Posted Monday, January 5, 2009 - Post #23336
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Tuesday, October 28, 2025
Posts: 4,886, Visits: 22,799
We are working on it.  Somehow our SSL Encryption Certificate disappeared from the list.  The service running the Encryption is not working either, so we are re-installing the components.  We have no idea what caused this error...
Posted Monday, January 5, 2009 - Post #23338
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GenoPro version: 2.0.1.6

Last Login: Tuesday, January 20, 2009
Posts: 3, Visits: 21
Thanks for the fast reply. I'm the one that called on the phone. I kept trying your site to no avail. so I decided to call your 800#. You are very courteous and very fast to respond. Site was working probably within an half an hour after I called. Again Thank You for your fast and courteous support....
Posted Monday, January 5, 2009 - Post #23339
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Tuesday, October 28, 2025
Posts: 4,886, Visits: 22,799
You've got mail!
Posted Monday, January 5, 2009 - Post #23340
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GenoPro version: 2.0.1.6

Last Login: Tuesday, January 20, 2009
Posts: 3, Visits: 21
Thank You...


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