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Problems with Windows Vista

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Author Cannot migrate pictures properly
Posted Monday, January 12, 2009 - Post #23383
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GenoPro version: 3.1.0.1

Last Login: Wednesday, February 21, 2024
Posts: 27, Visits: 106
Hello:

I have been using GenoPro for over three years now and absolutely love the program.  I recently migrated from an XP to a Vista computer.  I created my directory structure on teh Vista machine EXACTLY as it existed on the XP machine and d/l GenoPro on the new machine.  Unfortunately, I cannot get my pictures to come over properly.  When I click on a person in the Genogram, the pictures do not show up.  When I check the directory of the pictures on the pictures properties, it appears that the directory is correct.  I've tried to re-link the pictures but to no avail.  When I create the report (again on the new machine, I save the report to the exact path as on the old machine), pictures do not show (as the report is generating, an error (something to the effect that the file cannot be located) appears for each picture file (over 600 of them).  Thankfully, I didn't upload the file yet to GenoPro's servers, so my on-line site is still pristine.  Please help as it would be extremely difficult and time consuming to re-build this entire project (especially if I needed to re-attach all of the pictures one at a time.)

Many thanks,

Tony Favata




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