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Key activation was never sent

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Author I cannot get my activation key. It was never sent to the email I provided.
Posted Wednesday, June 23, 2010 - Post #26064
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Last Login: Wednesday, June 23, 2010
Posts: 1, Visits: 2
I cannot get my activation key. It was never sent to the email I provided.

Edited: Wednesday, July 21, 2010 by GenoProSupport
Posted Thursday, June 24, 2010 - Post #26070
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GenoPro version: 3.1.0.1

Last Login: Saturday, May 11, 2024
Posts: 4,887, Visits: 22,766
According to our records, your evaluation key was successfully delivered to your inbox on June 23, 2010 at 11:18:59 AM EST.  Because this email is automatically generated and the server GenoPro.com sends several thousands of those emails per day, it is possible the email was accidentally marked as spam and put into your Junk Mail folder.

Feel free to use the following evaluation key 6VK-MRH-AKG-KM2-TMP which is valid for 180 days.

Posted Wednesday, July 21, 2010 - Post #26193
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GenoPro version: 2.5.4.1

Last Login: Saturday, April 27, 2013
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Samething to me, I didn't receive the key in my email box.w00t

Touzzz
Posted Wednesday, July 21, 2010 - Post #26194
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GenoPro version: 3.1.0.1

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jtousign (7/22/2010)
Samething to me, I didn't receive the key in my email box.w00t

Well, according to our records, the email containing your evaluation key was delivered to your inbox and you opened this email message 5.2 hours later after receiving it.

Posted Thursday, July 22, 2010 - Post #26197
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GenoPro version: 2.5.4.1

Last Login: Saturday, April 27, 2013
Posts: 4, Visits: 12
All is Ok now, thank you.Tongue:

Touzzz
Posted Thursday, July 22, 2010 - Post #26198
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GenoPro version: 2.5.4.1

Last Login: Saturday, April 27, 2013
Posts: 4, Visits: 12
Sorry, I got this message when I tried to save my tree:the activation key is expired since 1268 daysw00t

What's going on with that key??? I need to edit my pages!

Touzzz

Posted Friday, July 23, 2010 - Post #26199
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GenoPro version: 3.1.0.1

Last Login: Saturday, May 11, 2024
Posts: 4,887, Visits: 22,766
jtousign (7/23/2010)
Sorry, I got this message when I tried to save my tree:the activation key is expired since 1268 daysw00t

You can always request a new key.  Each year, every user requesting an evaluation key receives a fresh evaluation key.  Yes, you may receive one evaluation key per year.

Feel free to use this evaluation key 78G-Q52-AKH-LBU-TMP which is valid for 180 days.

Edited: Friday, July 23, 2010 by GenoProSupport

Posted Saturday, July 24, 2010 - Post #26213
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GenoPro version: 2.5.4.1

Last Login: Saturday, April 27, 2013
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Many thanks, I got the good key this timeSmile

Touzzz


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