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Issue with pictures being uploaded

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wuiske
Posted Monday, November 22, 2010 - Post #26983
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GenoPro version: 2.5.4.1
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Okay,

Still having an issue where if I add a photo to my tree, then upload using the report generator to my genopro website, nothing shows up.

What I mean is the individual does not have the camera icon in the names index, and there is no photo shown on their individual page.

I have already checked my updates to ensure I have latest version, and after a bit of trouble managed to get the latest skin zip file up and going.

If I need to give you more info re what's going on, just tell me what you need to know.

As my focus currently is to get photos of all my family members, I'd really love for this part of the program to be functional.

Is there anyone at all that can give me a hand sorting this one out?

Thank you in advance.
genome
Posted Monday, November 22, 2010 - Post #26987
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GenoPro version: 3.1.0.1
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It is most odd not to even have the camera icons next to the names. 

Do you see any errors/warnings in the report log (a.k.a Message Log)?

What is the 'Base Skin Version' line in the report log.

Do you get a similar problem when you generate a report from the 'Harry Potter' sample file?  (GenoPro -> Help -> Sample Files and click Harry Potter)

'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
wuiske
Posted Monday, November 22, 2010 - Post #26989
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GenoPro version: 2.5.4.1
Last Login: Saturday, July 23, 2016
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Hi Ron,

Just quickly there were error messages, but since the new update and skin I haven't been getting any errors.

However, say that I have 62 pictures attached to the tree, the report generator says "Uploading 53 pictures to tree" - so it's like it is not reading the fact that there's new pictures added. The individual pages then don't get rewritten because there's no "new information" either.

I don't know about trying the Harry Potter thing, because if it's a brand new upload, I would presume everything would go well, but where the individual pages are already created and I am adding a photo to the existing individual these are the ones that are not being recognised.

Actually, straight after the updates I did I did manage to get a couple of photos up, then because one of them was cross referenced to an individual incorrectly I removed the photo, and now it won't show up at all. And neither will any new ones.

I know, it's a weird one.

Thanks for your help.


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