GenoPro Support Forum

Home Search Tags Who's On

Welcome Guest ( Login | Register )

Have never been able to install

Author	Long story of never being able to get sotware running on my computer
Digging4Roots	Posted Tuesday, February 15, 2011 - Post #27735
Forum Newbie Forum Members GenoPro version: 1.99c Last Login: Tuesday, February 15, 2011 Posts: 1, Visits: 3	I received an email for an update to GenoPro. According to my notes, I purchased vers 1.99c on 08/06/2006 and the activation key did not work. On 05/21/2007, I tried again with another activation key with no success. My request for support (via email) was never answered though I did send under both my registered email account (goldp@digging4roots.com) and my regular email account (fun@digging4roots.com). Having never successfully installed the software nor having ever gotten it to work, I'm not exactly certain what I'm doing here except that I've been long unhappy with FTM and would still like to leave it far, far, far behind. I have looked through my old files and can not find any record of my purchase, other than the notes I had made in my old Palm T\|X PDA. Is this enough information to get a new copy and activation code and try one last time to get the software I paid for working on my computer? Thank you, Jeanne Gold