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Author ! can't figure out how to use the site or contact Genopro !
Priscila 74905
Posted Wednesday, July 13, 2011 - Post #28672
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GenoPro version: 2.5.3.9
Last Login: Friday, July 15, 2011
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i sent a request for my registration key, and received an email saying it expired. I did not know it had an expiration date when I bought it. Do I have to buy another one to use Genopro ? and I can't figure out how to post on the site, there is always an error message.... help me !!!!
jcmorin
Posted Thursday, July 14, 2011 - Post #28673
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GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
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If you purchase GenoPro, your key will never expired.

If you request a free key it will expired after 14 days.

If you request a free with the same email as you purchase, your non-expiring key will be returned to you, but if you use a different email, a new free temporary key will be sent to you.

When you request you key, make sure you request with the same email as you purchased GenoPro.

If you no longer have access to the email you had when your purchase GenoPro use the account recovery feature.

Edited: Thursday, July 14, 2011 by jcmorin
jkgla
Posted Thursday, March 1, 2012 - Post #29886
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GenoPro version: 3.0.1.3
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How do you globally make all relationship lines black?
Sorry if this is the wrong place to post, but I cannot see where else to post a help message!
appleshaw
Posted Thursday, March 1, 2012 - Post #29887
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GenoPro version: 3.1.0.1
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The post says you are using an older version of GenoPro - although this does not always reflect the correct situation. If you do not have v.2.5.4.1 then try the upgrade as I think the default was changed to black some months ago


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