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GenoPro Continues To Crash

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Author GenoPro Upgrades Continues to Crash in Windows 7
Posted Wednesday, July 20, 2011 - Post #28697
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GenoPro version: 2.0.1.6

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Help.  I am using the latest version of GenoPro -2.5.3.9 and I go to save my worksheet and then I get the following error.

"GenoPro 2011 - Picture Your Family Tree! has stopped working

A problem caused the program to stop working correctly. 
Windows will close the program and notify you if a solution is 
available."

Thanks,

Jim

Edited: Thursday, July 21, 2011 by GenoProSupport
Posted Wednesday, July 20, 2011 - Post #28698
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GenoPro version: 3.1.0.1

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You could use Online Backup as a temporary fix to save work. My guess is the problem is with your PC, but then that is just a guess
Posted Thursday, July 21, 2011 - Post #28700
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GenoPro version: 3.1.0.1

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Can you send by email the GenoPro (.gno) file which you are unable to save.  I will try to save it on my machine and see what is going on.  If I can reproduce the crash on my machine, I can fix the bug.
Posted Thursday, July 21, 2011 - Post #28702
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Dan
As the program crashed while saving the file it will not be possible to send the problem file. Any alternative? That is why I suggested an online save
Posted Thursday, July 21, 2011 - Post #28703
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If the program crashes while saving the file, it means the original file remains unsaved.  This is why I asked to send the original .gno file by email, so I can try to save it on my computer and get the crashed.  So far, I tried about a dozen times with the file sent by Jim and not a single crash.
Posted Thursday, July 21, 2011 - Post #28704
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But if the edits cause the problem, they get lost in the crash?
Posted Thursday, January 19, 2012 - Post #29689
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Last Login: Thursday, January 19, 2012
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GenoPro cannot handle large genealogies at all.

online perfume | cheap perfume

Edited: Friday, January 20, 2012 by GenoProSupport
Posted Thursday, January 19, 2012 - Post #29692
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Well, it depends on what does 'large' mean for you. 73k individuals and 30k families are large enough for me http://familytrees.genopro.com/beltster/Marshall/


Feri


Edited: Thursday, January 19, 2012 by fbukolyi


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