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Customers GenoPro version: 2.0.1.6
Last Login: Friday, July 22, 2011
Posts: 2,
Visits: 9
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Help. I am using the latest version of GenoPro -2.5.3.9 and I go to save my worksheet and then I get the following error.
" GenoPro 2011 - Picture Your Family Tree! has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is |
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Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 4 hours ago
Posts: 1,576,
Visits: 31,180
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You could use Online Backup as a temporary fix to save work. My guess is the problem is with your PC, but then that is just a guess
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Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1
Last Login: Monday, March 25, 2024
Posts: 4,880,
Visits: 22,749
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Can you send by email the GenoPro (.gno) file which you are unable to save. I will try to save it on my machine and see what is going on. If I can reproduce the crash on my machine, I can fix the bug.
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Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 4 hours ago
Posts: 1,576,
Visits: 31,180
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Dan As the program crashed while saving the file it will not be possible to send the problem file. Any alternative? That is why I suggested an online save
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Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1
Last Login: Monday, March 25, 2024
Posts: 4,880,
Visits: 22,749
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If the program crashes while saving the file, it means the original file remains unsaved. This is why I asked to send the original .gno file by email, so I can try to save it on my computer and get the crashed. So far, I tried about a dozen times with the file sent by Jim and not a single crash.
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Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 4 hours ago
Posts: 1,576,
Visits: 31,180
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But if the edits cause the problem, they get lost in the crash?
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Important Contributors Customers GenoPro version: 2.5.4.0
Last Login: Tuesday, November 14, 2017
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