GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




I can't provide online payment

Click to view RSS...
Author When I load your site at page with payment details there is a special sighn at address line from Google that page isn't trustable.
Posted Sunday, April 8, 2012 - Post #30006
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

GenoPro version: 2.5.4.1
Last Login: Sunday, April 8, 2012
Posts: 1, Visits: 1
Hello!

Today I tried twice to buy oline Genopro for $ 49,00, but by bank refised my transactions. I called there and got an answer that the site where I want to make a payment is unsecure. When I load your site at page with payment details there is a special sighn at address line from Google that page isn't trustable.

What can i do else to finaly get my permanent Genopro?

Edited: Monday, April 9, 2012 by GenoProSupport
Posted Monday, April 9, 2012 - Post #30008
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Saturday, May 11, 2024
Posts: 4,887, Visits: 22,766
Hello Elena,
It is possible your bank refused your transaction because the transaction appear not in your "normal purchasing habits".  Banks are pretty dumb and sometimes will decline a transaction despite the obvious.

When I load your site at page with payment details there is a special sighn at address line from Google that page isn't trustable.
Can you post a screenshot of the problem?  I have never seen this message and curious what is going on.

Thank you very much,
-- Daniel.


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse