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Home » GenoPro Help and Technical Support » Using GenoPro - How to... » Where is my genogram that is backed up online?


Where is my genogram that is backed up online?

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Posted Thursday, October 4, 2012 - Post #30736
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GenoPro version: 2.5.4.1
Last Login: Thursday, October 4, 2012
Posts: 1, Visits: 1
I uploaded my genogram and now I can't find it. Can someone help me? Is there a phone number to talk to a person for help?
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Posted Friday, October 5, 2012 - Post #30737
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 2 days ago @ 9:23 PM
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If you saved your genogram as an online backup then goto http://collaboration.genopro.com/Account.aspx and scroll down to the bottom find your backups in the My Backups section.   Click Manage to View/Hide.

You can get to the same place by clicking the 'My Profile' link towards the top right of this forum page and then clicking the GenoPro icon/tab.

'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Posted Saturday, October 6, 2012 - Post #30745
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GenoPro version: 3.1.0.1
Last Login: Tuesday, October 28, 2025
Posts: 4,886, Visits: 22,799
You may also use the menu item Open Inbox and Online Backups from the File menu.  If you enter your email address, you will see all your backups.


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