GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum


Home » GenoPro Help and Technical Support » Using GenoPro - How to... » Key Expired


Key Expired

Click to view RSS...
Author I was never informed I needed to save it as a Word document until now.
1200641
Posted Saturday, February 16, 2013 - Post #31289
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

GenoPro version: 2.5.4.1
Last Login: Sunday, February 17, 2013
Posts: 1, Visits: 2
My registration key expired 13 days ago. I turned my genogram in for an assignment 14 days ago and now my professor can't open it. I was never informed I needed to save it as a Word document until now. Is there any way I can receive a one day key for free just so that I can save it to a word doc. and not have to do the assignment over again?

Thank you,

Kristina

Edited: Sunday, February 17, 2013 by GenoProSupport
appleshaw
Posted Sunday, February 17, 2013 - Post #31290
Grand Master

Grand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand Master

Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.0
Last Login: 5 hours ago
Posts: 1,595, Visits: 32,483
Kristina
If you gave your professor a copy of your .gno file, the fact that your registration has expired is irrelevant. The registration is on the program, not the data.
If you want to check that your .gno file is OK then you can look at it in this way.
Make a copy somehow, so you do not loose the original.
Rename it from gno to zip (Ignore messages saying this can cause problems)
Extract the file (Right click and choose 'Extract All...' or equivalent if not using XP)
Open the resulting .xml file which will be a text file, second line reading '-<GenoPro>'

If this looks correct it is possible your professor has the problem. Can't help there.
GenoProSupport
Posted Sunday, February 17, 2013 - Post #31294
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, October 28, 2025
Posts: 4,886, Visits: 22,799
You do not need a registration key to open or print any family tree.  If you wish to transfer to Word, just copy (Ctrl+A, Ctrl+C) your family tree, and paste it (Ctrl+V) in the program you wish (MS Word).

Feel free to use the following key 7EU-WNs-ANC-NZQ-TMP which is valid for 180 days.

Edited: Sunday, February 17, 2013 by GenoProSupport


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse


Powered By InstantForum.NET 2010-3-x © 2025
Execution: 0.000. 3 queries. Compression Enabled.