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Unable to get registration key

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Author Error sending registration key to email: The certificate authority is invalid or incorrect
Posted Thursday, April 11, 2013 - Post #31621
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Last Login: Thursday, April 11, 2013
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I get the following message when trying to get registration key:

Error sending registration key to email:

The certificate authority is invalid or incorrect

https://api.genopro.com/ws.asmx



Edited: Thursday, April 11, 2013 by GenoProSupport
Posted Thursday, April 11, 2013 - Post #31627
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Gamma
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GenoPro version: 3.1.0.1

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Feel free to use the key 5s2-GZ4-ANE-NKJ-TMP which is valid for 180 days.
Posted Saturday, October 19, 2013 - Post #32625
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I had the same issue. Am I able to use that key as well or do I need a new one?
Posted Sunday, October 20, 2013 - Post #32626
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This is an SSL Error, I'm pretty sure you computer is at the wrong time, double check the year.

you can use this temporary key: 5Cs-XM5-ANK-NLE-TMP
Posted Wednesday, October 30, 2013 - Post #32672
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I attempted to get a registration key, but nothing was sent to my email address. HELP!


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