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The Registration Key 'xxxxxx' is not valid
The Registration Key 'xxxxxx' is not valid
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Author
stevemce
Posted Thursday, April 11, 2013
-
Post #31626
Forum Newbie
Customers
GenoPro version: 1.99
Last Login: Wednesday, August 17, 2005
Posts: 2,
Visits: 0
I have GenoPro version 1.99 with a key
purchased
in 2005 (I still have the Purchase Receipt email with Key, invoice No etc)
I now run on Windows 7, however when I use Genopro I can nolonger
save changes
to my
family tree
's,
I'm prompted to
Register GenoPro
(the window appears with the correct
registration
key already inserted)
When I click
Activate GenoPro now!
it pops up the
error
The Registration Key 'xxxxxx' is not valid
I'm still on the Genopro database under my
old
email
address
(which is defunct) so I can't login and request a new key.
How can I re-activate GenoPro?
TIA
Steve
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The Registration Key 'xxxxxx' is not valid
By
stevemce
(
Thursday, April 11, 2013
)
Thanks for the quick reply - I have just sent the email to support....
By
stevemce
(
Thursday, April 11, 2013
)
Glad to help.
By
GenoProSupport
(
Friday, April 12, 2013
)
The key you purchased years ago is still valid. Feel free to email...
By
GenoProSupport
(
Thursday, April 11, 2013
)
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