GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




can't access my family tree files

Click to view RSS...
Author Data lost during HD crash..
Posted Wednesday, February 19, 2014 - Post #33201
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Wednesday, October 14, 2020
Posts: 5, Visits: 35
I had created my family tree files in 2012. Recently when my HDisk crashed I lost these files.How can I retrieve them..my account is active..please help/suggest..

Tags:
Posted Wednesday, February 19, 2014 - Post #33202
Grand Master

Grand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand Master

Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.0

Last Login: 3 hours ago
Posts: 1,537, Visits: 30,062
If you used the online backup then these files can be seen if you go to the File menu and open 'Online Inbox and Online Backups'. Shortcut Ctrl+Shift+O
If you created a report then this will normally contain the .gno file as FamilyTree.gno, which can be downloaded.
If you did not make any copies in this way then I suspect the option is a hard disc recovery specialist


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse