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GenoPro version: 2.5.4.1
Last Login: Wednesday, August 20, 2014
Posts: 1,
Visits: 13
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Hi there
I'm trying to open an existing GenoPro file but am receiving the following message: "Cannot import text file because its format is unknown to GenoPro. Please supply a valid XML or Gedcom file." I have been working in this document and opening it no problem for days. I am devastated because it was almost finished, and is due for submission in the next few days. Is there any chance the file can be recovered?
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Customers
GenoPro version: 3.1.0.1
Last Login: Friday, June 17, 2022
Posts: 8,
Visits: 44
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Hello
I have exactly the same problem, have you found any solution ?
Please let me know
Thanks
APB
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Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
Posts: 952,
Visits: 10,075
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Are you sure it's a GenoPro file? They end up with .gno and have the GenoPro icon normally.
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Gamma
GenoPro version: 3.0.0.7
Last Login: Thursday, May 26, 2016
Posts: 1,
Visits: 3
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I have the same problem here. Please let me know if you find solution. Please help i need the project tomorrow.
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Today @ 4:42 AM
Posts: 4,731,
Visits: 22,500
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Feel free to send your .gno file to support at genopro dot com and we will investigate. In 90% of the cases, the .gno file contains only zeroes (blank) which means the storage (typically a USB thumb drive, of flash card) got erased (typically from a magnectic device, or went to the laundry). The remaining 10% of the cases is the .gno file is from another genealogy software from Germany.
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