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GenoPro version: 2.0.1.6
Last Login: Sunday, June 14, 2015
Posts: 1,
Visits: 2
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Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 8 hours ago
Posts: 1,576,
Visits: 31,220
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Your tree would have been created on your old PC with a name such as MyFamily.gno; the important bit being the .gno suffix. If you can find that then all you need to do is copy it and put it on your new computer. If you can still access the original then the File menu on GenoPro has its own Find link to search a computer for these files.
If you have created a report on a different computer this will normally also contain both a .gno and .ged file which contain the basic information.
In either case this will only give you the genogram. If you added other information, such as pictures, this will have to be found separately.
Final point is that I always try to remember to make a backup of all data on a separate device (memory stick or cloud) as hard discs on a computer will fail eventually and if you are unlucky it could be after a short while.
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Forum Members
Last Login: Friday, June 26, 2015
Posts: 1,
Visits: 5
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hello,
I too have the same problem, I have to replace my old PC with a new one but I can not move my family tree in the new PC.
The old version of the old PC is 2007, while the new one I downloaded from the site vs.
I tried to copy the files in the folder .gno Genealogy new pc but i just can not see in the new pc my family tree.
( sorry but my English isn't good...)
PS: excuse me if I wrote in this post but I did not know where to do it
Guys sorry for my post, I solved by installing the program again 
Edited: Friday, June 26, 2015 by
Cyberpork
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Customers
GenoPro version: 3.1.0.1
Last Login: Thursday, March 28, 2024
Posts: 1,
Visits: 3
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Hello:
In my case I lost my PC, but I had a backup into genopro cloud as far as I know. After reinstalling Genopro in my new PC, I cannot find the backup into Genopro. What can I do? How can I find it? Many thanks,
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Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 8 hours ago
Posts: 1,576,
Visits: 31,220
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Have you tried to use the main file menu and in the drop down menu, above 'Find', is 'Open Inbox and Online Backups...'
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