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Author I never received a detailed purchase receipt has been sent to my email
Posted Sunday, September 13, 2015 - Post #35664
 

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GenoPro version: 3.1.0.1

Last Login: Friday, November 20, 2020
Posts: -1, Visits: 11
Bonjour,
Je n'ai jamais reçu par courriel les détails concernant mon achat  de Genopro 2016. I never received a detailed purchase receipt has been sent to my email.
J'aimerais aussi avoir les modifications apportées  avec Genopro 2016.
Merci
Réal Tremblay

Edited: Saturday, September 19, 2015 by GenoProSupport
Posted Tuesday, September 15, 2015 - Post #35673
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 5:07 PM
Posts: 4,630, Visits: 22,318
I just resend your purchase receipt by email.  The email message may be in the spam folder, as some software do consider a computer-generated email as spam.
Posted Saturday, September 19, 2015 - Post #35710
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Gamma
GenoPro version: 3.0.0.7

Last Login: Tuesday, January 22, 2019
Posts: 7, Visits: 11
He recibido un correo anunciando una actualizacion de mi Geno Pro por importe de 15USD.
Esta versión es una actualización de pago ($ 15 USD) y su clave de registro para GenoPro 2011 es ......-44853.

Cuando voy a efectuar el pago me indica 45USD??? Como hacer? Soy cliente desde 2011Gracias


Edited: Saturday, September 19, 2015 by GenoProSupport
Posted Saturday, September 19, 2015 - Post #35711
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 5:07 PM
Posts: 4,630, Visits: 22,318
Dear Helena,
To upgrade to GenoPro 2016, use the Registration Wizard:

1. Select I want to upgrade my registration key to GenoPro 2016

http://support.genopro.com/Uploads/Images/c610de91-5b48-4ef6-9c1d-fbfb.png


2. Enter any of your old registration key, so you may get the upgrade discount at $15.

http://support.genopro.com/Uploads/Images/e78fb9a2-ae1c-4bfc-a93a-4027.png
Posted Saturday, September 19, 2015 - Post #35712
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Gamma
GenoPro version: 3.0.0.7

Last Login: Tuesday, January 22, 2019
Posts: 7, Visits: 11
Muchas gracias.
Me pide comprar por 45USD
O dejar con la clave antigua???
No da opción de los 15 USD
Muchas gracias
Helena
Posted Saturday, September 19, 2015 - Post #35713
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 5:07 PM
Posts: 4,630, Visits: 22,318
With your key, you get the price of $15.  This is what I got on my computer when entering your registration key in the Registration Wizard:

http://support.genopro.com/Uploads/Images/2a70e538-f264-4789-b364-5b2e.png


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