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can not add an attachment

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Alex
Posted Monday, October 5, 2015 - Post #35844
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GenoPro version: 3.1.0.1
Last Login: Yesterday @ 5:34 PM
Posts: 282, Visits: 13,151
I can not add an attachment and see it:
Sorry you have already exceeded your available space or this upload would cause you to exceed your available space.
Your available space for attachments...
Used: 4.94MB     Available: 5.00MB
What I can do?
genome
Posted Monday, October 5, 2015 - Post #35845
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 12:47 PM
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As an important contributor to the forum  hopefully Dan or JC can increase your quota for attachments. Meanwhile go to the 'My Profile' link in the header of this forum and choose 'Edit Attachments' down the lefthand side. You can then delete any old obsolete attachments, particularly any large ones.

'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
GenoProSupport
Posted Monday, October 5, 2015 - Post #35846
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Tuesday, February 3, 2026
Posts: 4,886, Visits: 22,803
We are looking to increase the storage for everyone, and a much larger for you guys.  Somehow the forum is no longer working as before: private messages and our support ticket does not work, and we are having all kind of troubles with this forum.
jcmorin
Posted Monday, October 5, 2015 - Post #35847
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Gamma
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GenoPro version: 3.1.0.1
Last Login: Monday, May 12, 2025
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The limit has just been raised to 100 mb per user. Some users should see limit as high as 500 mb. Let me know if that work!


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