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display pictures

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Author display red crosses instead of pictures
657362
Posted Monday, March 21, 2016 - Post #36854
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GenoPro version: 3.0.0.2
Last Login: Tuesday, April 5, 2016
Posts: 3, Visits: 5
Hi,

randomly, when I open GenoPro, "some" pictures are not displayed, instead, I get red crosses. If I do click on those red crosses, the pictures description open, and it looks fine.then, when I click somewhere else, the red cross is replaced by the picture. I have to do this for all red crosses (random number of), which is boring.
All pictures are in the same windows 10 directory, on a ssd disk of a core I7 machine. This behaviour did exist in previous versions, both of windows and GenoPro.

What should I do ?

thanks,

Marc
GenoProSupport
Posted Wednesday, March 30, 2016 - Post #36882
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Yesterday @ 7:52 AM
Posts: 4,886, Visits: 22,780
The Table Layout may help you to find out the issue.   In the Table Layout (Ctrl+T), you may view a table of all the pictures, and if you take a look at the column named Path, you may find out where GenoPro expects to locate the picture.  The red X is when GenoPro cannot load the picture.
Jackson
Posted Thursday, April 21, 2016 - Post #36968
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GenoPro version: 3.1.0.1
Last Login: Thursday, October 26, 2023
Posts: 6, Visits: 94
I had the same problem,  photo's on the GenoPro Tree. What I did was go to "Tools" and then use the sub menu and "Refresh Picture Properties". after a few "Refresh Pictures GenoPro remembers file locations.Smile
Try it.

Jackson K


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