GenoPro Home

GenoPro Home | Get Started With My Genealogy Tree | Buy | Login | Privacy | Search | Site Map

GenoPro Support Forum

Home Search Tags Who's On

Edit Photo

Welcome Guest ( Login | Register )

Recent Posts Popular Topics

Home » GenoPro Help and Technical Support » Using GenoPro - How to... » Online Activities Not Working

Online Activities Not Working

Click to view RSS...

Rate Topic

Rate Topic

Topic View

Topic Options

Author
246311	Posted Wednesday, November 11, 2020 - Post #40923
Forum Newbie Customers GenoPro version: 3.1.0.1 Last Login: Thursday, December 2, 2021 Posts: 4, Visits: 51	Hi, I've just upgraded and purchased GenoPro 2020 and am getting the following error when trying to either backup online or publish a report: The certificate authority is invalid or incorrect https://api.genopro.com/ws.asmx Can someone please advise? Thanks
GenoProSupport	Posted Wednesday, November 11, 2020 - Post #40926
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Yesterday @ 2:57 PM Posts: 4,886, Visits: 22,784	I just checked on two computers (Windows 7 and Windows 10) and it is fine. What operating system are you using?
246311	Posted Monday, November 16, 2020 - Post #40934
Forum Newbie Customers GenoPro version: 3.1.0.1 Last Login: Thursday, December 2, 2021 Posts: 4, Visits: 51	Windows 10. But the app works fine, just the "online" features.
GenoProSupport	Posted Monday, November 16, 2020 - Post #40937
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Yesterday @ 2:57 PM Posts: 4,886, Visits: 22,784	This is a screenshot on my Windows 10:

Similar Topics

Click to view RSS...

Expand / Collapse

Reading This Topic

Expand / Collapse



Active: 4 - 1 guest, 2 members, 0 anonymous.
Online: 2157665, appleshaw

Powered By InstantForum.NET 2010-3-x © 2025
Execution: 0.016. 4 queries. Compression Enabled.