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Gives error messages and program crashes as the program has stopped working
2241154
Posted Wednesday, January 27, 2021
-
Post #41107
Forum Newbie
Gamma
GenoPro version: 3.1.0.1
Last Login: Saturday, May 28, 2022
Posts: 2,
Visits: 5
I
was
able
to
save
the
initial
genogram
I
generated
,
but
when
I
make
any
changes
to
that
genogram
and
resave
,
it
gives
the
following
error
messages
and
shuts
the
program
down
.
Anyone
have
this
issue
and
/
or
know
what
I
can
do
to
have
it
start
working
again
?
Thansk
.
Edited:
Wednesday, January 27, 2021 by
2241154
GenoProSupport
Posted Thursday, January 28, 2021
-
Post #41113
Legendary Master
Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
I
have
not
seen
GenoPro
crashing
while
saving
a
.
gno
file
in
more
than
two
decades
,
and
according
to
what
you
are
describing
in
your
email
message
,
it
appears
it
happens
all
the
time
.
I
am
guessing
your
computer
has
a
special
software
to
automatically
backup
file
s
which
might
conflict
with
the
GenoPro
temporary
backups
.
Can
you
please
try
the
following
?
Go
to
the
Tools
menu
and
select
the
menu
item
Options
.
Then
,
uncheck
the
option
Create
temporary
backups
when
saving
.
gno
file
s
.
Click
on
OK
and
let
me
know
if
you
are
able
to
save
your
.
gno
file
.
2241154
Posted Friday, January 29, 2021
-
Post #41116
Forum Newbie
Gamma
GenoPro version: 3.1.0.1
Last Login: Saturday, May 28, 2022
Posts: 2,
Visits: 5
Thanks
so
much
!
That
worked
and
I
was
able
to
save
.
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