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Upgrading to 2020 on Windows Server 2012

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Author Install file will not run on WinServer 2012 R2 standard
Posted Friday, September 3, 2021 - Post #41697
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GenoPro version: 3.1.0.1

Last Login: Thursday, September 30, 2021
Posts: 3, Visits: 12
Hi,
I have been running Genopro 2011 v. 2.5.4.1 and earlier fully licensed on Windows Server 2012 for many years (and on W2008 Server before that).
I want to upgrade to GP2020, but the new installer will not work on this platform.
Can anyone help please?
Many thanks.
Posted Monday, September 6, 2021 - Post #41708
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Customers
GenoPro version: 3.1.0.1

Last Login: Thursday, September 30, 2021
Posts: 3, Visits: 12
All sorted.
Just tried downloading the free trial which installed fine, then prompted me to say the old key was invalid and took me through the purchase of the upgrade, which worked fine.
Would have been nice if the upgrade installer had worked or at least said what to do, but solved now :-).


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