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Cannot refresh my trees on genpro.com

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KLD	Posted Monday, September 11, 2023 - Post #43346
Forum Newbie Customers FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: Sunday, December 7, 2025 Posts: 9, Visits: 107	Hi, I cannot refresh my family trees on genopro.com. I've been using Genopro for years, this has never happened before. I generate the report with {EN} Narrative Report, is ends with 'Report ready' (with one Google API mistake). So far so good. Then I check the web page on genopro.com and find the earlier version there. And this goes for all my trees in different directories. (It might not be obvious, but on the right side of the pic the result is the old version.) Any ideas, anyone? Thanks Dezső
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KLD	Posted Tuesday, September 12, 2023 - Post #43356
Forum Newbie Customers FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: Sunday, December 7, 2025 Posts: 9, Visits: 107	Thanks for the hints. Emptying the chache has solved the problem, but only for once. Every time I upload a new version, I need to empty the chace again to see the changes. Ctrl-F5 cannot do the trick. I can live with it, but what about the other visitors? - Granny, please check out the new version, but empty the chache first! - Empty what?...

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Cannot refresh my trees on genpro.com By KLD ( Monday, September 11, 2023 )

Trying to iuse a new skin makes a Path not found error. Did I copy the... By KLD ( Tuesday, September 12, 2023 )

Please follow the instructions in my post. i.e. Unzip the full... By genome ( Wednesday, September 13, 2023 )

Hi, everything works great. The new skins are available now, and the... By KLD ( Wednesday, September 13, 2023 )

Just one more: is there a way to put line breaks in tooltip texts?... By KLD ( Wednesday, September 13, 2023 )

Hmm, Currently GenoPro converts newlines in comments etc. (added by... By genome ( Sunday, September 17, 2023 )

Thank you for checking. Is there a way to access the GenoPro report so... By KLD ( Monday, November 6, 2023 )

I think my latest Narrative Report Skin Templates fixes this issue by... By genome ( Wednesday, November 8, 2023 )

I have tried it, line breaks work beautifully in the tooltips boxes.... By KLD ( Wednesday, November 15, 2023 )

Thank you very much, I will try them. By KLD ( Friday, November 10, 2023 )

Thanks for the hints. Emptying the chache has solved the problem, but... By KLD ( Tuesday, September 12, 2023 )

Quite often the issue here is that your browser is caching the pages... By genome ( Monday, September 11, 2023 )

Thank you, trying, come back when ready. By KLD ( Tuesday, September 12, 2023 )