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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Thursday, April 11, 2024
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 1 hour ago
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If the file is FamilyTree.gno then try publishing a dummy report, e.g. from a .gno with a single dummy individual, to the same place (i.e. do not specify a web directory in the Web Publishing options and ensure 'no .gno file' is unchecked under 'Privacy' tab. This should overwrite FamilyTree.gno
You could then try deleting this report. If the file is not FamilyTree.gno then after publishing the dummy report as above try using the GenoPro FTP Client ( https://genopro.com/help/ftp-client/) to delete it.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Thursday, April 11, 2024
Posts: 9,
Visits: 142
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The file is indeed FamilyTree.gno but it holds a very old copy of my tree, not the latest one.As you suggested I tried publishing a new dummy report with 'no .gno file' unchecked so it was supposed to delete the file above but it did not. The FamilyTree.gno file still exists. This was done without Web publishing. Then I checked on Web Publishing and there was a connection there so I removed it but the FamilyTree.gno file still exists. There are no reports in my profile that I can delete. After all these attempts a new file appeared "toc_individuals.htm' but it disappeared. Bottom line the FamilyTree.gno file still exists and the URL to open it is still active. What else should I do?
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Administrators
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 1 hour ago
Posts: 3,397,
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You said 'This was done without Web publishing'. This will not achieve the desired result. You should publish the dummy report to familytrees in the same place as the previous report. The idea is that the FamilyTree.gno from the dummy report will overwrite the one you are trying to remove.
This should also add an entry to your 'Online Publications' on your profile page and it can then be deleted. |
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Friday, November 29, 2024
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There is also the 'problem' that the file deleted from the web will probably exist in your browser. So delete it from your browser
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Thursday, April 11, 2024
Posts: 9,
Visits: 142
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Ok, indeed when I clicked on the link: http://familytrees.genopro.com/RaymondM/FamilyTree.gno I did get the download prompt every time and not the 'page not found' so I figured out myself that there was a cached file somewhere. After cleaning the cache the 'empty' tree suddenly appeared but still it was visible on the above link with only one name of my old tree for some reason. Had to delete everything again and empty the cache again and finally after several attempts the gno file disappeared. Now I could upload my tree again without the gno file.Thank you both for your help.
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