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Last Login: Wednesday, March 5, 2025
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Replication steps: - Open file
- Zoom out to the maximum
- Zoom in again a bit
- Try moving the scrollbar handles
Expected behavior: You can move handles Actual behavior: Handles are frozen. You have to reopen the file to fix it. Additional info: This must be something outside GenoPro as I used this procedure frequently without issues. I have been encountering it since this week. I suspect this may be related to a recent Windows update. OS: Win 11 Pro, build version: 26100.3194 GenoPro: 3.1.0.1
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: 2 hours ago
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Same problem over here: Scroll bars get locked on Windows 11 after changing the zoom factor. I just moved to a brand new system running Windows 11 and I noticed in the GenoPro GUI that both horizontal and vertical scroll bars get locked after I change the zoom factor. It is still possible to navigate through the genogram using the arrow keys, but I need to exit and restart GenoPro to be able to use the scoll bars. I have tried it out on another W11 system (my wife's laptop) with the same results. On an older W10 system it's OK. GenoPro: 3.1.0.1 Processor: Intel(R) N150 800 MHz Installed RAM: 16,0 GB (15,8 GB usable) System type: 64-bit operating system, x64-based processor Edition: Windows 11 Pro Version: 24H2 OS build: 26100.4652 Experience: Windows Feature Experience Pack 1000.26100.128.0
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Administrators
Customers
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: 2 hours ago
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If you use the mouse wheel to zoom in and out, the scroll bars remain active. But when you use the %-sequence command, they lock.
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FamilyTrees.GenoPro.com
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Translator
GenoPro version: 3.1.0.1
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I recently installed Genopro on a PC with Windows 11. I had always used it on Windows 10.
I'm reviving this old post to confirm what Nand and honyk noted in previous posts:
- The horizontal and vertical scroll bars on the GenoMaps suddenly stop working: this usually happens when the genomap is minimized with the mouse wheelFrom then on, you can only move with the arrow keys.
- The "Data tips" option doesn't work; the suggestions for the surname/name/place of birth fields never appear on any field. The "Data tips" option has no effect.
Are these problems unsolvable with Windows 11?
Kind regards
Vittorino Lepore
"Se non porti almeno una soluzione, anche tu fai parte del problema" or "If you don't bring at least a solution, even you're a part of the problem"
Edited: Tuesday, June 2, 2026 by
vlepore
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Customers
GenoPro version: 3.1.0.1
Last Login: Saturday, August 29, 2026
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vlepore (01-Jun-2026)
I recently installed Genopro on a PC with Windows 11. I had always used it on Windows 10.I'm reviving this old post to confirm what Nand and honyk noted in previous posts:
- The horizontal and vertical scroll bars on the GenoMaps suddenly stop working: this usually happens when the genomap is minimized with the mouse wheelFrom then on, you can only move with the arrow keys.
- The "Data tips" option doesn't work; the suggestions for the surname/name/place of birth fields never appear on any field. The "Data tips" option has no effect.
Are these problems unsolvable with Windows 11?
Kind regards Ive also just asked the same question today.....if its been a problem since 2025looks like genopro cant fix it
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