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Home » GenoPro » Bug Report » Scrollbars gets frozen since the latest Win11 update


Scrollbars gets frozen since the latest Win11 update

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Nand
Posted Wednesday, July 30, 2025 - Post #47118
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If you use the mouse wheel to zoom in and out, the scroll bars remain active.
But when you use the %-sequence command, they lock.
Nand
Posted Wednesday, July 30, 2025 - Post #47117
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Same problem over here: Scroll bars get locked on Windows 11 after changing the zoom factor.

I just moved to a brand new system running Windows 11 and I noticed in the GenoPro GUI that both horizontal and vertical scroll bars get locked after I change the zoom factor.

It is still possible to navigate through the genogram using the arrow keys, but I need to exit and restart GenoPro to be able to use the scoll bars.

I have tried it out on another W11 system (my wife's laptop) with the same results.  On an older W10 system it's OK.

GenoPro: 3.1.0.1
Processor: Intel(R) N150 800 MHz
Installed RAM: 16,0 GB (15,8 GB usable)
System type: 64-bit operating system, x64-based processor
Edition: Windows 11 Pro
Version: 24H2
OS build: 26100.4652
Experience: Windows Feature Experience Pack 1000.26100.128.0
honyk
Posted Sunday, February 16, 2025 - Post #46694
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Last Login: Wednesday, March 5, 2025
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Replication steps:
  1. Open file
  2. Zoom out to the maximum
  3. Zoom in again a bit
  4. Try moving the scrollbar handles
Expected behavior: You can move handles
Actual behavior: Handles are frozen. You have to reopen the file to fix it.

Additional info: This must be something outside GenoPro as I used this procedure frequently without issues. I have been encountering it since this week. I suspect this may be related to a recent Windows update.

OS: Win 11 Pro, build version: 26100.3194
GenoPro: 3.1.0.1


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