GenoPro Support Forum

Home Search Tags Who's On

Welcome Guest ( Login | Register )

Problem with Passwords on Family Tree Website

Author
map856	Posted Wednesday, May 7, 2025 - Post #46905
Forum Member Customers GenoPro version: 3.1.0.1 Last Login: Thursday, October 30, 2025 Posts: 26, Visits: 253	I'm wondering if anyone else is experiencing this behaviour on their family tree website(s). I've been using GenoPro for many years and have been publishing my family tree to the server using a password for access. This has worked well until recently. I'm not sure when it started but for at least the past couple of weeks or so, I've been unable to get into my website using a password.  If I go to my control panel and remove the password, I can get straight in. If I reintroduce a password, nothing happens when I enter the password and press the "Return to Page" button. Is this a problem at my end or is anyone else seeing this issue? Many thanks. Martin

Threaded View

Problem with Passwords on Family Tree Website By map856 ( Wednesday, May 7, 2025 )

I'm still having issues trying to login using the password assigned... By sarj ( Sunday, May 11, 2025 )

This issue has now been fixed by Dan and his brother at GenoPro... By genome ( Monday, May 12, 2025 )

That's great! I'm glad it didn't take too long to fix and thanks for... By map856 ( Thursday, May 15, 2025 )

Yes, I have this exact same problem. I have posted in another forum... By megamau ( Wednesday, May 7, 2025 )

Thanks megamau, I was beginning to think that I'd somehow introduced a... By map856 ( Thursday, May 8, 2025 )

I have made GenoPro Support aware of this problem. Hopefully they can... By genome ( Wednesday, May 7, 2025 )

That's good to know. Yes, hopefully we'll see this resolved very soon!... By map856 ( Thursday, May 8, 2025 )