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Customers
GenoPro version: 3.1.0.1
Last Login: Thursday, May 15, 2025
Posts: 26,
Visits: 251
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I'm wondering if anyone else is experiencing this behaviour on their family tree website(s).
I ' ve been using GenoPro for many years and have been publishing my family tree to the server using a password for access . This has worked well until recently . I ' m not sure when it started but for at least the past couple of weeks or so , I ' ve been unable to get into my website using a password .& nbsp ; If I go to my control panel and remove the password , I can get straight in . If I reintroduce a password , nothing happens when I enter the password and press the " Return to Page " button . Is this a problem at my end or is anyone else seeing this issue ? |
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Customers
GenoPro version: 3.1.0.1
Last Login: Saturday, June 14, 2025
Posts: 35,
Visits: 150
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Yes, I have this exact same problem.I have posted in another forum thread.
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 4 hours ago
Posts: 3,436,
Visits: 26,606
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I have made GenoPro Support aware of this problem. Hopefully they can fix it soon 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
GenoPro version: 3.1.0.1
Last Login: Thursday, May 15, 2025
Posts: 26,
Visits: 251
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Thanks megamau, I was beginning to think that I'd somehow introduced a corruption. Good to know I'm not the only one experiencing this issue.
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Customers
GenoPro version: 3.1.0.1
Last Login: Thursday, May 15, 2025
Posts: 26,
Visits: 251
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That's good to know. Yes, hopefully we'll see this resolved very soon! Many thanks.
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Customers
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 3:22 AM
Posts: 4,
Visits: 127
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 I ' m still having issues trying to login using the password assigned to the webpage , I have changed the password and still no luck , any idea what else I can try , any work around ? besides publishing without a password ?
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 4 hours ago
Posts: 3,436,
Visits: 26,606
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This issue has now been fixed by Dan and his brother at GenoPro Support 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
GenoPro version: 3.1.0.1
Last Login: Thursday, May 15, 2025
Posts: 26,
Visits: 251
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That's great! I'm glad it didn't take too long to fix and thanks for following up.
Martin
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