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Home » GenoPro Help and Technical Support » FamilyTrees.GenoPro.com » Unable to write file '...ind06088.htm'


Unable to write file '...ind06088.htm'

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Author Error: Session has been lost or not found. You need to call Login again.
Nand
Posted Monday, June 2, 2025 - Post #46963
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Wednesday, July 2, 2025
Posts: 482, Visits: 3,296
Platform: W10, 64 bit, GenoPro 3.1.0.1, skin NL-BE 2025-03 based on English version 2025-03-30.

- I tried to generate a new version of a narrative report consisting of about 5600 individuals and 2000 families.

- The destination on Familytrees is different from the previous version of the report (due to the "-new" suffix).  The idea was to test a few things out before going live.  So, at the first run, we were not over-writing anything.

- The first errors I got was

[3749.06] Unable to write file 'Lambregt-PieterJoannes-ind06088.htm'.
Error: Session has been lost or not found. You need to call Login again.  (HyperData Error -1001: ErrSessionLost)
 
- Followed by 

    Unable to write file 'family-HippolyteLeopoldBeyenAndEugeniaElodiaVerbanck-fam00022.htm'.
    Unable to write file 'family-EngelbertusLudovicusBeyenAndAnnaMarieJosephineAntoniaBoels-fam00029.htm'.
    Unable to write file 'family-EngelbertusLudovicusBeyenAndJeannetteMarieBoels-fam00386.htm'.
    Unable to write file 'source-source00196.htm'.
    Unable to write file 'picture-pic00564.htm'.
    Unable to write file 'sources.htm'.
    Unable to write file 'http://familytrees.genopro.com/Nand/SDBB-Public-New/media/Staes-Degrave1.jpg'.

- It is not always the same files that cause the error

    run 1: ind06088, fam00022, fam00029, fam00386
    run 2: ind06088, fam00022, fam00029, fam00386, source00196, pic00564
    
- Attached is the log file of the second run.  I only have a few screen shots of the first run.

- When I generate the report locally (to a folder on a separate disk) no errors are signaled.

I have seen a few other posts related to HyperData Error -1001, but in my case the session initialization was OK.  It's only on specific files that it goes wrong.

Any ideas?

errors.txt (8 views, 5.65 KB)
Nand
Posted Monday, June 9, 2025 - Post #46976
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After 6 runs (each one taking about 2 hours) I finally managed to get a version published on Familytrees.

In the different attemps, the number of errors varied, but strangely enough they always started with an error message related to the same file, 'Lambregt-PieterJoannes-ind06088.htm'.  This a small 25KB file.  I checked on the Familytrees side, and the file is there with a corresponding size.

Question 1 - Is there a way to find out if all is correct now?  Ideally I would like to be able to compare the files generated and published on Familytrees with those generated on a local machine.  What about an "integrity checker"?

Question 2 - I do not fully understand the 'connection lost' error message: "Error: Session has been lost or not found. You need to call Login again."
I presume this should read as "Session has been lost or [file] not found."
And who needs to "call Login again".  Or is it "calling login again".


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