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picture not showing

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Przytula
Posted Thursday, August 20, 2026 - Post #47890
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GenoPro version: 3.1.0.1
Last Login: Yesterday @ 11:48 AM
Posts: 65, Visits: 191
I have a picture attached to a person (many)
selecting some : displays the picture on the right part but some persons do not display the picture
the file is present and when I press browse the picture displays, but pressing open, the picture is not displayed anymore
many thanks for all answers - best regards, Guy
pic1 : not displaying   pic3 : pressing browse   pic2 : correct display of another person
https://support.genopro.com/Uploads/Images/c698a665-5ebc-431e-91fc-438a.pnghttps://support.genopro.com/Uploads/Images/3e52cdca-a299-47d4-86f3-ce00.png

https://support.genopro.com/Uploads/Images/260c5ec9-d787-4366-ae19-6f76.png
Nand
Posted Saturday, August 22, 2026 - Post #47894
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GenoPro version: 3.1.0.1
Last Login: 7 hours ago
Posts: 530, Visits: 4,411
Did you try closing and restarting GenoPro?
Przytula
Posted Saturday, August 22, 2026 - Post #47895
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GenoPro version: 3.1.0.1
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yes, of course and restarting machine - delete the picture - attach the picture again..
best regards, Guy
genome
Posted Sunday, August 23, 2026 - Post #47896
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GenoPro version: 3.1.0.1
Last Login: Friday, October 2, 2026
Posts: 3,504, Visits: 27,497
Try Tools / Refresh Picture Properties  see https://support.genopro.com/Topic36854.aspx?Keywords=picture#bm36882

'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"

Edited: Sunday, August 23, 2026 by genome
Przytula
Posted Monday, August 24, 2026 - Post #47898
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GenoPro version: 3.1.0.1
Last Login: Yesterday @ 11:48 AM
Posts: 65, Visits: 191
yes, that corrected the problem - many thanks
Best regards, Guy


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