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My first name showing on url and page not found or moved

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Author my first name shows on url address and page not found or moved after upload although file there on another address
Posted Thursday, September 2, 2021 - Post #41690
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Gamma
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Friday, July 1, 2022
Posts: 15, Visits: 190
How do I stop my first name showing up on the url address and after upload I get page not found or moved.  So need to re enter address to get to it.
https://familytrees.genopro.com/Vickie/hardiericemanfamily/
Posted Thursday, September 2, 2021 - Post #41691
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 2 days ago @ 6:30 AM
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Hi Vickie,
GenoPro uses your username to uniquely identify and reference your reports on familytrees.genopro.com, so as your username is set to Vickie it appears in the URL.  You can can change your username to something more anonymous by going to https://collaboration.genopro.com/Account.aspx but i believe this will not change your existing report URLs so it is best to delete your reports first (scroll down the page at https://collaboration.genopro.com/Account.aspx to see your reports) before changing your username and then regenerate them under the new username.  If you do not delete the existing reports you will lose access to them

I also noticed that you are not using my latest report templates, see https://support.genopro.com/Topic40608.aspx for details and a download link.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Thursday, September 2, 2021 - Post #41692
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Gamma
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Friday, July 1, 2022
Posts: 15, Visits: 190
thanks for your response.  Looks like a bit of work for me to do tomorrow Smile
Posted Thursday, September 2, 2021 - Post #41693
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 2 days ago @ 6:30 AM
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your are welcome. Also when generating your report use your username and not your email address as this should avoid 'page not found' message.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Friday, September 3, 2021 - Post #41699
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Gamma
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Friday, July 1, 2022
Posts: 15, Visits: 190
I managed to update skins and change user name but when uploaded I still get page moved etc and have to re enter web address.  Years ago it didn't do that.
Posted Saturday, September 4, 2021 - Post #41701
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

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http://support.genopro.com/Uploads/Images/c08d2a27-7fe2-4117-ba85-1f1d.jpg


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


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