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Important Contributors
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GenoPro version: 3.1.0.1
Last Login: Saturday, December 28, 2024
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As Ron wrote under http://support.genopro.com/Topic10195-60-3.aspx "The error message appears to indicate that that hosting site is not serving .svgz files correctly i.e. they are not marked as being gzipped and so Firefox does not try to uncompress them and is confused by the content. (see also sonnabend's earlier post re Apache config.)."
This was also the case with my provider, so I asked them to change their server settings.
You can check the setting of your provider with http://web-sniffer.net/ (for more details on svg-s look http://wiki.svg.org/MIME_Type.
Feri
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Forum Members
GenoPro version: 2.5.4.1
Last Login: Saturday, January 19, 2013
Posts: 21,
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Important Contributors
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GenoPro version: 3.1.0.1
Last Login: Saturday, December 28, 2024
Posts: 193,
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Check svgz with your provider, not svg  Firefox uses the compressed svg (with extension svgz), while ie uses svg with the report.
My provider had the same answer at the first glance ) so I needed to ask them again for svgz...
Update: your link did not provide any error msg for me with firefox.
Feri
Edited: Saturday, October 13, 2007 by
fbukolyi
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Forum Members
GenoPro version: 2.5.4.1
Last Login: Saturday, January 19, 2013
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I am a little bit confused when you say that there no error now.In summary: 1) On the site www.nivini.it trying to see pages sgv or svgz generated with Genopro I get the error with both IE 7.0 an d Firefox. 2) On the same site my provider put a page http://www.nivini.it/genomaps/canvas.shtml with svg file and it works fine with both IE 7.0 and Firefox.
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Customers
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GenoPro version: 2.5.4.0
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Question Roberto, Are you using Windows Vista? I was wondering if you are holding older svg files in your ftp directory and not overwriting them. I would try changing the report name and uploading again to see if it then works. I can assure you that the problem is not with Genopro, as I have it hosted on two different sites , both of which properly display SVG fom the Genopro code.
Poolzone a mere cog in a revolution
Edited: Monday, October 15, 2007 by
GenoProSupport
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Forum Members
GenoPro version: 2.5.4.1
Last Login: Saturday, January 19, 2013
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Yes poolzone,I am using Vista. About publishing, I deleted more than once the entire site and uploaded again. But today I will try once more. UPDATE: Once again I deleted all and republished all. Now it works. Maybe the provider did something because I didn't. Doesn't matter. Thanks to all for the support, this is really how I think must be customer care :-)
Edited: Sunday, October 14, 2007 by
rnivini
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