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Forum Members
GenoPro version: 2.5.3.7
Last Login: Wednesday, April 13, 2011
Posts: 2,
Visits: 17
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I purchased GenoPro software in 2004 for an a desk top Dell. I hadn't used the software in years, and have no idea where the original disk was that GenoPro sent me. (Without the disk, I don't have the registration) I met the folks who presented the software at a legal conference, and purchased it there, and was mailed the disk. Have moved three times since 2004. Now I no longer use that Dell, but it exists in my house. I am in another state with two lap tops: an older Toshiba and a brand new Apple MacPro. My Toshiba has two geno grams which I e-mailed to myself about 2 years ago for previous capital trials. I opened them up January 2011 to construct a new genogram for a capital murder trial, forgetting they weren't originally created on the Toshiba. I spent a full day working on what I think is a fantastic 3 generation family history using the old e-mailed software on my Toshiba. Last week, I took the item to Kinko's Printing company to have them create a large format (4 ' x 6') for court.
Kinko's stated they couldn't print it from a thumb drive. They said they had to have my software which of course wasn't possible. After much debate, they agreed to hook my Toshiba up to their printers and printed it directly from my laptop to their printer. $100.00 later, it is printed and there are 3 errors. I need to make corrections, and have it printed again. I also need to add the legend to the document, which isn't available on my laptop. I assume when I e-mailed it to me years ago, it didn't include the full software from the desktop Dell.
I am perfectly willing to buy new software but as soon as I finish this trial, I will be migrating all my files on my Toshiba (which is 6 years old) to my new MacBook Pro. When I went on the GenoPro web site, there seemed to be some serious issues with using a Mac with this software. First and foremost, I need to fix my document for court within the next 2 days and then figure out how to get it printed again at a Kinko's type facility in the state I am currently located in.
Second, I need to get the software on a new computer, if in fact I can use it in the future on my mac.
Can anyone help me with these issues? I called the GenPro phone number and all one can do is leave a message.
Thanks in advance, PLV
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Administrators
Moderators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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You do not need to purchase GenoPro again. You are welcome to install and use GenoPro on all the computers you personally use. As for running GenoPro on a Macintosh, you need special software like VMFusion or Parallels (http://www.genopro.com/faq/is-there-a-macintosh-version-of-genopro.aspx).
To print at Kinkos, you can export your genogram into a Metafile (Menu -> Export -> Metafile). A metafile is a graphic (similar as a Bitmap, JPEG, or PNG) with a transparent background. A metafile may be scaled without any loss of quality.
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Forum Members
GenoPro version: 2.5.3.7
Last Login: Wednesday, April 13, 2011
Posts: 2,
Visits: 17
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I am definitely out of my league by the posts I am reading. With the advice given to purchase VMware, I did just that. I have paid the $89.00 and just when I think I can now download the genopro software to my mac I am prompted by VMware to identify what downloads I want. There are over 40 options to choose from. Law I get. But what down loads I need for my mac to work with GenoPro I have no clue. I ended up joining a forum with vmware and they might as well have responded in greek what to do. Can anyone with genopro suggest what I do next? THank you.
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 2.5.3.8
Last Login: Tuesday, March 8, 2011
Posts: 6,
Visits: 34
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Hello there .. I have really been struggling with the use of the software. I don't believe the directions are easy to follow so please can you tell me ...I have the nuclear family completed... now how do I add their parents .. thank you
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Sunday, March 2, 2025
Posts: 141,
Visits: 1,200
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Sorry to hear you are having difficulties but I was wondering whether you have read the Introduction here.
You will find that they are quite easy to follow especially for such basic operations as Family relationships and linking parents/children.
Bob.
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 2.5.3.8
Last Login: Tuesday, March 8, 2011
Posts: 6,
Visits: 34
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Can I get a refund... cause this just isn't working. I tried to enter a very close friends name and could not - how soon can i get the refund ?
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Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 56 minutes ago
Posts: 1,584,
Visits: 31,808
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Give it another trial. Most software has a learning curve, which is why companies like GenoPro offer a trial before you buy policy.
You can either use mouse input or keyboard. Right click of the mouse on the screen opens a menu which allows you to add a new person. Choose male/female and then go to properties; if you are a mouse user a right click on a selected person brings up a different menu and the last line is properties. Open this menu and the cursor is ready to enter name.
If you are a keyboard user then W adds a male & E a female. Press Enter to open the properties menu.
If you want to define a friendship between individuals, then select one of them; right click and fourth line is New Emotional Relationship. Click on the line type which best fits and then join the line to the second person
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Gamma
Moderators
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
Posts: 952,
Visits: 10,075
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860750 (26-Feb-2011)
I have the nuclear family completed... now how do I add their parents .. thank you
Select an individual, press the letter P on your keyboard or the "Add Parent button" and you will have parent to the selected individual.
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 2.5.3.8
Last Login: Tuesday, March 8, 2011
Posts: 6,
Visits: 34
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May have replied twice if I did pardon my ignorance. I have completed my genogram (after countless attempts to learn the software techniques and limits). some one with the name of "Nils" offered to examine or review my work... since this is my first genogram(ever) would appreciate assistance. the genogram was to be completed in the McGoldrick, Gerson and Shellenberger (1999) framework some of the symbols in the genopro software are not consistent with this format... how do I alter. thank you in advance any help.. breathing easier...
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Customers
Important Contributors
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Sunday, March 21, 2021
Posts: 716,
Visits: 12,927
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You can change the appearance as shown above if you click the 2nd line in the sub-menu under View.
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