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Author	Editing a multigenerational genogram trial exhibit and printing company issues
plv0323	Posted Thursday, February 3, 2011 - Post #27554
Forum Newbie Forum Members GenoPro version: 2.5.3.7 Last Login: Wednesday, April 13, 2011 Posts: 2, Visits: 17	I purchased GenoPro software in 2004 for an a desk top Dell. I hadn't used the software in years, and have no idea where the original disk was that GenoPro sent me. (Without the disk, I don't have the registration) I met the folks who presented the software at a legal conference, and purchased it there, and was mailed the disk. Have moved three times since 2004. Now I no longer use that Dell, but it exists in my house. I am in another state with two lap tops: an older Toshiba and a brand new Apple MacPro. My Toshiba has two geno grams which I e-mailed to myself about 2 years ago for previous capital trials. I opened them up January 2011 to construct a new genogram for a capital murder trial, forgetting they weren't originally created on the Toshiba. I spent a full day working on what I think is a fantastic 3 generation family history using the old e-mailed software on my Toshiba. Last week, I took the item to Kinko's Printing company to have them create a large format (4 ' x 6') for court. Kinko's stated they couldn't print it from a thumb drive. They said they had to have my software which of course wasn't possible. After much debate, they agreed to hook my Toshiba up to their printers and printed it directly from my laptop to their printer. $100.00 later, it is printed and there are 3 errors. I need to make corrections, and have it printed again. I also need to add the legend to the document, which isn't available on my laptop. I assume when I e-mailed it to me years ago, it didn't include the full software from the desktop Dell. I am perfectly willing to buy new software but as soon as I finish this trial, I will be migrating all my files on my Toshiba (which is 6 years old) to my new MacBook Pro. When I went on the GenoPro web site, there seemed to be some serious issues with using a Mac with this software. First and foremost, I need to fix my document for court within the next 2 days and then figure out how to get it printed again at a Kinko's type facility in the state I am currently located in. Second, I need to get the software on a new computer, if in fact I can use it in the future on my mac. Can anyone help me with these issues? I called the GenPro phone number and all one can do is leave a message. Thanks in advance, PLV

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Need assistance ASAP By plv0323 ( Thursday, February 3, 2011 )

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See the reply here . By Howard53 ( Friday, July 15, 2011 )

I followed all the instructions to get a registration key for 180... By 928864 ( Tuesday, June 28, 2011 )

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Best to use the latest version (free upgrade) GenoPro2011. Printers on... By appleshaw ( Saturday, April 16, 2011 )

I tried to create a genogram. I left off the name of one sibling and... By 871990 ( Wednesday, March 16, 2011 )

Linda See your problem as Auto arrange does not sort it. Suggest that... By appleshaw ( Thursday, March 17, 2011 )

May have replied twice if I did pardon my ignorance. I have completed... By 860750 ( Sunday, March 6, 2011 )

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Hello there .. I have really been struggling with the use of the... By 860750 ( Saturday, February 26, 2011 )

[quote][b]860750 (26-Feb-2011)[/b][hr]I have the nuclear family... By jcmorin ( Sunday, February 27, 2011 )

Sorry to hear you are having difficulties but I was wondering whether... By bogistad ( Saturday, February 26, 2011 )

Can I get a refund... cause this just isn't working. I tried to enter... By 860750 ( Saturday, February 26, 2011 )

Give it another trial. Most software has a learning curve, which is... By appleshaw ( Saturday, February 26, 2011 )

You do not need to purchase GenoPro again. You are welcome to install... By GenoProSupport ( Thursday, February 3, 2011 )

I am definitely out of my league by the posts I am reading. With the... By plv0323 ( Sunday, February 6, 2011 )

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