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need a new registration key, I guess,

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Author as I am switching computers.
Posted Monday, August 31, 2009 - Post #24589
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GenoPro version: 3.1.0.1

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If you bought a key then it never expires and includes all updates for that version.
If you have a temporary key it is time limited - and there are also keys obtained through academic programmes. Do not know if they are limited to the course.
Posted Thursday, September 3, 2009 - Post #24598
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
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Do keys go bad after a set amount of days?

Purchased keys are never expire.  You can therefore use your current version of GenoPro for as long as you wish without having to pay any extra to us.

Free evaluation keys expire after 14 days.  After 14 days, you can still open, print and generate reports on your GenoPro documents, however you are limited to save small documents (less than 25 individuals per document)

Free academic evaluation keys expire after 18 days.

Posted Wednesday, July 23, 2014 - Post #33753
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Hello - I also need an updated or re-activated registration key sent to mtblackbu@gmail.com because of a hard drive crash and re-installation of the program onto a new laptop.  Thank you!!!
Posted Wednesday, July 23, 2014 - Post #33754
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GenoPro version: 3.1.0.1

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As a customer you will have a key. Go to http://support.genopro.com/ControlPanel.aspx (after logging in) and scroll down to find your key
Posted Wednesday, July 23, 2014 - Post #33755
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
Posts: 4,887, Visits: 22,770
You may also use GenoPro's Account Recovery Wizard to recover your purchased key.
Posted Tuesday, November 11, 2014 - Post #34190
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Starting to use genograms for work. I bought this program when I was student for a class, but that was at least one computer ago. Is it possible to re-download it to my work computer.
The email I think I used at the time was fyost@liberty.edu
Thanks in advance!


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Posted Tuesday, November 11, 2014 - Post #34191
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Scratch that. In looking at my old emails trying to find the registration key, I noticed that the academic license is basically a 6 month 30-day trial. So what I had is definitely expired. I have gotten a lot of use from the original program for the class. I am currently using the free version from a few years ago. 

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