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need a new registration key, I guess,

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Author as I am switching computers.
Posted Sunday, March 16, 2008 - Post #21046
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GenoPro version: 1.99c

Last Login: Monday, March 31, 2008
Posts: 3, Visits: 4
I bought GenoPro online ages ago and installed it on my tottering old Toshiba. Now I have switched to a shiny macbook pro and wish to reinstall it here without repurchasing it. It says my registration key expired something like 480 days ago. Can I be sent a new registration key, or can someone tell me what I should do?
Posted Sunday, March 16, 2008 - Post #21047
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
Posts: 4,887, Visits: 22,770
Please tell me the email address you purchased GenoPro and we will send your key.  You don't have to purchase GenoPro again.
Posted Tuesday, March 18, 2008 - Post #21078
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GenoPro version: 1.99c

Last Login: Monday, March 31, 2008
Posts: 3, Visits: 4
I purchased it with e.dansak@gmail.com. Thanks!
Posted Wednesday, March 19, 2008 - Post #21082
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
Posts: 4,887, Visits: 22,770
The email e.dansak@gmail.com is your current email address.  If you had purchased GenoPro using e.dansak@gmail.com, you would have already received your key.  I need to know the other email address you purchased GenoPro, so I can update your account.
Posted Monday, March 31, 2008 - Post #21228
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GenoPro version: 1.99c

Last Login: Monday, March 31, 2008
Posts: 3, Visits: 4
It may have been purchased using marydansak@yahoo.com. Sorry!
Posted Monday, March 31, 2008 - Post #21231
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
Posts: 4,887, Visits: 22,770
Your account has been updated with your registration key.  Just enter your email in the registration dialog and the server will send your registration key by email.
Posted Wednesday, August 19, 2009 - Post #24494
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GenoPro version: 3.0.1.0

Last Login: Tuesday, July 11, 2017
Posts: 1, Visits: 3
I have sent for my registration key under 2 emails and both say they are expired, but I know I did purchase GenoPro. Can you see which of these emails has a good key?

ellen.jackson@***global.net

cjackson@***nderson.org

cjackson1@***.edu

I got a new computer and need to re-register.

SmileBigGrin:w00t

Edited: Friday, August 21, 2009 by GenoProSupport

Posted Thursday, August 20, 2009 - Post #24495
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GenoPro version: 3.1.0.1

Last Login: Friday, November 29, 2024
Posts: 1,583, Visits: 31,575
You could try to log in with your old email addresses - as long as you can remember the password. If you find the correct one then your registration key is on the Control Panel
Posted Friday, August 21, 2009 - Post #24502
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
Posts: 4,887, Visits: 22,770
Ellen, I have updated your account to include your key and your 3 emails addresses, so you may access your GenoPro account from any of those emails.  I also send you registration key (HUU-*******-21221) to all your email addresses.
Posted Monday, August 31, 2009 - Post #24586
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GenoPro version: 2.5.4.1

Last Login: Saturday, July 11, 2020
Posts: 35, Visits: 88
Do keys go bad after a set amount of days?


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