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Registration key and Pre-Purchase
Registration
key
and
Pre
-
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Problem with my registration key and pre-purchasing GenoProX
2185860
Posted Monday, August 10, 2020
-
Post #40706
Forum Newbie
Customers
Last Login: Wednesday, August 19, 2020
Posts: 2,
Visits: 3
Hi
there
,
I
just
purchased
GenoPro
in
order
to
pre
-
purchase
GenoProX
,
as
the
website
says
that
I
need
to
be
an
existing
customer
with
a
registration
key
in
order
to
pre
-
purchase
.
However
,
after
buying
the
product
and
entering
the
registration
key
that
I
got
,
when
I
try
to
pre
-
purchase
GenoProX
,
I
get
an
error
message
that
says
"
You
cannot
upgrade
from
this
version
of
GenoPro
."
Since
I
have
a
Mac
,
I
can
'
t
even
use
the
current
software
on
my
computer
,
but
simply
purchased
it
in
order
to
be
able
to
pre
-
purchase
the
new
software
,
which
I
now
seem
to
be
unable
to
do
,
for
some
reason
.
Can
you
please
help
?
I
would
love
to
be
able
to
pre
-
purchase
,
or
at
least
get
a
refund
,
since
I
'
m
stuck
with
having
paid
for
a
product
that
I
can
'
t
seem
to
use
(
currently
)
in
any
way
.
Thanks
so
much
,
Kathryn
Shanks
P
.
S
.
The
site
also
seems
to
not
be
allowing
me
to
purchase
anything
(
including
the
original
GenoPro
)
except
in
Euros
.
https
://
genopro
.
com
/
buy
/?
version
=
crowdfunding
&
amp
;
package
=
Supporter
Tags:
GenoProX
,
purchase
,
registration
key
GenoPro dev2
Posted Tuesday, August 11, 2020
-
Post #40709
Junior Member
Gamma
Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.0
Last Login: Wednesday, March 9, 2022
Posts: 14,
Visits: 140
Hi
&
nbsp
;
Kathryn
,
&
nbsp
; &
nbsp
;
Yes
,
the
site
doesn
'
t
allow
you
to
pre
-
purchase
a
GenoProX
with
a
GenoPro
2020
key
because
GenoPro
2020
already
includes
credit
towards
GenoProX
,
so
no
need
to
double
spend
.
See
at
the
very
bottom
of
the
GenoPro
purchase
page
it
states
:
"**
The
full
amount
of
your
purchase
of
GenoPro
2020
will
be
credited
towards
GenoProX
(
when
available
)."
&
nbsp
;
So
that
is
why
it
will
not
accept
that
key
.&
nbsp
;
Thank
you
for
your
support
!
&
nbsp
;
Many
people
have
success
running
GenoPro
2020
on
their
Mac
.&
nbsp
;
There
are
several
ways
to
accomplish
this
.&
nbsp
;
One
is
using
an
app
called
CrossOver
for
the
Mac
&
nbsp
;
https
://
www
.
codeweavers
.
com
/
products
&
nbsp
;
which
you
can
try
for
free
.
&
nbsp
;
Another
is
running
a
Windows
Virtual
Machine
,
using
Parallels
Desktop
(
https
://
www
.
parallels
.
com
/)
,
VMware
Fusion
(
https
://
www
.
vmware
.
com
/
products
/
fusion
.
html
)
,
or
VirtualBox
(
https
://
www
.
virtualbox
.
org
/).&
nbsp
;
Keep
in
mind
that
Microsoft
doesn
'
t
force
you
to
register
a
Windows
10
license
.&
nbsp
;
You
can
continue
to
run
Windows
10
on
a
virtual
machine
with
out
being
forced
to
purchase
a
license
.
&
nbsp
;
You
can
also
dual
boot
with
Apples
Boot
camp
(
https
://
support
.
apple
.
com
/
boot
-
camp
).
&
nbsp
;
We
do
have
a
page
with
some
tips
at
:&
nbsp
;&
nbsp
;
https
://
genopro
.
com
/
faq
/
is
-
there
-
a
-
macintosh
-
version
-
of
-
genopro
.
aspx
&
nbsp
;
If
you
do
really
rather
have
a
refund
,
do
let
us
know
.
&
nbsp
;
Best
regards
,
&
nbsp
;
GenoPro
Team
2185860
Posted Thursday, August 13, 2020
-
Post #40713
Forum Newbie
Customers
Last Login: Wednesday, August 19, 2020
Posts: 2,
Visits: 3
Oh
wonderful
!
I
did
somehow
miss
that
bit
about
GenoPro2020
including
pre
-
registering
for
GenoProX
.
That
will
work
just
fine
,
I
don
'
t
need
a
refund
.
Thank
you
,
and
really
appreciate
the
tips
on
using
current
program
on
a
Mac
.
-
Kathryn
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