My user name is still "shellback" are the passwords case sensitive? I have tried everything with no luck. When I try to get a new user name and password from your sign in box for your online posting it says I will receive a new user name and password for the online service but it never appears in my e mail. Are the passwords for my account and the online posting the same?
Mod Edit: Removed cap lock on every letters.
2. Contact genopro support by mail listing data you used during registration/payment of program.
3. Have you considered an option that the issues might be related to msn and not genopro?
4. Have you checked the firewall you are using... and its settings.