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Home » GenoPro » Report Generator » Report Generator Bugs » Report Generator with msnusers.com


Report Generator with msnusers.com

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Author Uploading tree to www.msnusers.com
jcmorin
Posted Sunday, May 28, 2006 - Post #11266
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Gamma
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Monday, May 12, 2025
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First try to publish to familytrees.genopro.com, if it's doesn't work, we will help you, if the problem is related to http://www.msnusers.com/ then I would suggest you contact them if they do support FTP upload.
V.L.o
Posted Sunday, May 28, 2006 - Post #11263
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GenoPro version: 3.1.0.1
Last Login: Tuesday, December 2, 2025
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1. Please, tURN oFF cAPS lOCK!

2. Contact genopro support by mail listing data you used during registration/payment of program.

3. Have you considered an option that the issues might be related to msn and not genopro?

4. Have you checked the firewall you are using... and its settings.

"εν οιδα οτι ουδεν οιδα" (Σωκρατησ)  - "The only thing that I know is that I don't know anything" (Socrates)
Howard53
Posted Sunday, May 28, 2006 - Post #11260
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Have a look at the answer at http://support.genopro.com/Topic11246-87-1.aspx. It will answer your question as regards familytrees.genopro.com.
shellback
Posted Saturday, May 27, 2006 - Post #11259
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Gamma
GenoPro version: 2.0.0.7
Last Login: Saturday, June 13, 2020
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Every time I try to upload my tree to msnusers.com the file appears ok but the report generator stops in the same place (init. Template) and says msn has encountered a problem and must close. The subsequent blank screen is also frozen and has to be removed with control alt. Delete. I have tried to use your site to upload and despite requesting three different passwords I still receive the message that the password is incorrect. My copy of this program is paid in full. What could be wrong?????????

My user name is still "shellback" are the passwords case sensitive? I have tried everything with no luck. When I try to get a new user name and password from your sign in box for your online posting it says I will receive a new user name and password for the online service but it never appears in my e mail. Are the passwords for my account and the online posting the same?

Mod Edit: Removed cap lock on every letters.



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