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How to contact genopro by phone or email.

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Posted Wednesday, December 18, 2019 - Post #40220
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
Please send an email to support at genopro dot com
Posted Monday, December 16, 2019 - Post #40215
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Gamma
GenoPro version: 3.0.1.5

Last Login: Tuesday, December 17, 2019
Posts: 1, Visits: 8
Hello,

I used the GenoPro trial software for a school project in November 2019 for a graduate class for Regent University. My instructor cannot access my project I uploaded in blackboard, is there a way for you to retrieve my assignment? If so, please advise at your earliest convenience.  Thank you, I look forward to hearing from you soon. 

Respectfully

Edited: Monday, December 16, 2019 by kenynor
Posted Saturday, November 16, 2019 - Post #40176
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Gamma
GenoPro version: 3.0.1.5

Last Login: Saturday, November 16, 2019
Posts: 2, Visits: 1
I installed Genopro 2019 yesterday for a class assignment in my Graduate studies. As I was looking over it and learning how to create a tree, I must have accidently hit an icon because it changed everything from English to a foreign language I do not understand. I have unistalled the software twice and reinstalled, even did a clean sweep and defrag and every time I reinstall it keeps coming back in that foreign language. HELP!!! How do I fix this and make it go back to English. My assignment is due next week. Thank you!
Posted Friday, November 1, 2019 - Post #40153
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Last Login: Friday, November 1, 2019
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Hosting a Genealogy Software Expo in Charlotte, NC in Feb 202o. Would like to have Genopro represented. Sent email to support on October 18th. Is this the correct contact? Please advise.

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Posted Tuesday, October 22, 2019 - Post #40138
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 1:55 PM
Posts: 282, Visits: 12,556
1787575 (22-Oct-2019)
 подскажите я могу восстановить информацию или она вся удалилась ?
Ваша информация содержится в файлах с расширением .gno.  Если Вы сознательно не удаляли подобные файлы и жесткий диск со старого компьютера исправен - подключите его к новому компьютеру, запустите GenoPro и используйте функцию поиска файлов .gno из меню Файл. Если старый диск неисправен - дело сложней - без специалистов не обойтись.

Edited: Tuesday, October 22, 2019 by Alex
Posted Tuesday, October 22, 2019 - Post #40137
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GenoPro version: 3.0.1.5

Last Login: Wednesday, October 23, 2019
Posts: 1, Visits: 5
я нарисовала свое дерево год назад ,,потом у меня сломался компьютер ,на новом компьютере я восстановила ключ, но не могу найти сохраненные данные дерева. подскажите я могу восстановить информацию или она вся удалилась ?
Posted Friday, October 11, 2019 - Post #40118
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GenoPro version: 3.1.0.1

Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
To run GenoPro on your Mac use CrossOver: https://www.codeweavers.com/compatibility/crossover/genopro
Posted Wednesday, October 9, 2019 - Post #40116
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Last Login: Wednesday, October 9, 2019
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Hello, 

I am a student and want to request for the 180 days free download, also I am using Mac computer how do I have access. again, I need to speak with a person for some clarifications, I am on a deadline for my assignment.

Thank you.

Edited: Wednesday, October 9, 2019 by 06095
Posted Friday, March 30, 2018 - Post #38650
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 2 hours ago
Posts: 1,585, Visits: 31,992
Your tree will have been saved in a file with file type .gno, so if you search for a file *.gno that will tell you if your data can be used.
If you can load GenoPro then use the Find facility on the main file menu.
Posted Friday, March 30, 2018 - Post #38649
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Gamma
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GenoPro version: 3.0.1.1

Last Login: Sunday, April 1, 2018
Posts: 1, Visits: 1
I was using the free version.  I did my family tree.  I guess my free subscription expired.  I would now like to purchase it but only if I can get the family tree that I had worked on. Please let me know if this is possible.  


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